General Roofing Co.

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Name: A***** A*******
Date: 2022-04-22 01:33:21
Rating: 5
Comment: I got this company as a recommendation from a friend who used them for roof installation and liked them. I had a small issue around a flashing that I couldn’t quite look at so they sent me the same person who helped my friends - Bill Richards. He found a rather large hole that was causing my issue. He was concerned there wouldn’t be enough work to be worth the minimum service fee ($600), so we found other things that needed to be done - I got an old satellite dish removed, and a screw that had come loose on the deck roof was replaced.I think I waited about 2 weeks between my phone call and my first appointment and then another 2.5 weeks combined for getting my estimate and the repair finished. They came out and got everything done so quickly with no disruption to my schedule. I super appreciate it!

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Name: A*** B******
Date: 2021-09-11 00:58:18
Rating: 5
Comment: I never thought putting on a new roof would become an enjoyable experience. I have highest praise for Bill Richards and the whole team from General Roofing. Everyone I met and interacted with, from administrative and scheduling assistance performed by Marissa to the efficiency and professionalism of Juan, the crew foreman, was of the highest level. Due to some of the intricacies of the job, 3 layers of past roofing materials, an attic with blown insulation, landscaping that needed to be protected, and the unknowns of a house built over 100 years ago, we were cautious about who we would hire. After five different roofing companies gave estimates, all reputable and competent, we chose General Roofing.They have been in business for almost 100 years and for good reason. Bill Richards not only provided the most in-depth explanation of what was needed but was the only contractor who designed a novel solution to the landscaping issues we presented. Of the five estimates we received, they were the most comprehensive in the scope of work performed, highest in quality of materials and workmanship (diamond certified), customized for our particular needs, and price competitive. That’s a formula that can’t be beat. And their follow through and execution was consistent with their promises. The project was done on time, with consistent communication, and daily clean-up. All my questions, some pretty minor, were answered promptly and respectfully. And as I said, everyone was enjoyable to work with. We offer our highest recommendation.Alan BriskinJane O’Brien

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Name: P*** S*******
Date: 2021-09-08 23:23:53
Rating: 5
Comment: They were very professional and upfront with no hidden costs, etc. it was a pleasure to work with Bill and the crew that did the work. I would use them again.

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Name: M****** M****
Date: 2021-08-31 03:29:12
Rating: 5
Comment: We called General Roofing to give us an estimate on replacing our roof. We had some indication in our living room ceiling that the roof was leaking. We assumed the the roof had to be replaced right away. Bill inspected the roof. He let us know that the leak was caused by a few roofing nails that had come loose and were sticking out of the asphalt shingles. He said that otherwise, the roof was in good condition and should last another five to ten years. He fixed the problem with the loose nails for a small charge. It has been five years and the leak still hasn’t returned. When we do have our roof replaced it will be by General Roofing. Thank you, Bill for all your help.Nick

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Name: S**** M H*******
Date: 2021-08-11 04:46:41
Rating: 5
Comment: Excellent! Bill responded right away to my request for a bid and provided a thorough assessment of my roof. He took time to explain the necessary repairs and answer my questions. The work was done in a timely way at a very fair price. The entire team is professional, responsive, and courteous. Highly recommended.

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Name: L******* R***
Date: 2021-06-11 03:13:49
Rating: 5
Comment: I contacted 17 roofers. Five came to look at the job, and four of those submitted an estimate. I selected General Roofing. Bill Richards was first to bid, understood the issues, was patient and professional throughout. Their bid was not the cheapest, nor the most expensive, but they did an impeccable job efficiently. I would engage them again.

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Name: J** K***
Date: 2021-05-18 02:43:04
Rating: 5
Comment: Bill Richards was excellent to work with, always available, answered all of my questions, and explained every step of the way. The crew was neat and efficient, and they finished the job quickly. The staff at the General Roofing office was also friendly and efficient when it came to billing and paperwork, and a pleasure to work with. I interviewed more than one company, and I am glad that I chose General!

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Name: S***** C*******
Date: 2020-12-30 23:41:39
Rating: 5
Comment: General Roofing did a fantastic job installing our new roof. They arrived on time, did a very high quality job (finishing in four days) and thoroughly cleaned up afterwards. Our finished roof looks beautiful. The crew consisted of:ErnestoEusebioHelmerLeopoldoLuisMany thanks to everyone! We highly recommend General Roofing.

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Name: W****** M C******
Date: 2020-11-03 17:19:53
Rating: 5
Comment: Excellent service! Patient, explained everything in language I could understand, thorough, techs were great!

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Name: J**** M****** K**********
Date: 2020-11-03 02:57:17
Rating: 5
Comment: Gutter cleaning

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Name: J******* W***
Date: 2020-07-27 17:43:12
Rating: 5
Comment: We had General Roofing install 4 Velux skylites in July of 2020. Because of the pandemic and sheltering in place, everything took much longer than usual. Bill came by right away to take a look at the job and was able to bid the project without actually entering the house. Orders from Velux were understandably slow. Once the work started the crew had to be pulled off the job because one of them had possibly been exposed to the virus. Luckily everyone tested negative and the installation was completed without a further hitch. Jorge and crew did a great job! Now we want even more skylites!I would recommend General Roofing for their professionalism and attention to detail,and for keeping their crew and us safe.I’ll revise this review if there is any leaking after the rains start.

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Name: N*** M****
Date: 2020-05-29 15:37:47
Rating: 5
Comment: General Roofing are great and I’m happy to recommend them.We did a residential re-roof in San Francisco. Through weather delays Bill and team kept up good communication and did a great quality job with fast turnaround when the wether cleared.

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Name: J***** M***
Date: 2020-05-01 21:54:53
Rating: 5
Comment: I am very please with General Roofing. They were very fast and did a beautiful job with the roof. I shall be referring them to family and friends. Thanks again guys.

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Name: J**** A****
Date: 2020-04-17 16:56:48
Rating: 5
Comment: Everyone I dealt with at General Roofing was wonderfulMy Questions were answered immediatelyBill, Juan and Henry were fast, professional and explained every step of the workJuan and Henry and and Felipe worked very hard to get the roof on our water towerIt was a very difficult situation and they figured out how to get the job done and get it done correctlyDelightful, hard working, professional company and employees

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Name: A****** E********
Date: 2020-04-15 19:19:46
Rating: 5
Comment: General Roofing is our go-to roofing company for our home. Weve hired them to patch the roof a couple times. The full replacement is inevitable--and guess who were hiring?!? General Roofing!!! Their service is amazing, professional, and all around fabulous!

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Name: D**** S******
Date: 2020-03-03 19:14:05
Rating: 5
Comment: Easy to work with; considerate; careful of plants.Employees at all levels were customer focused.Overall great experience.

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Name: O**** S****
Date: 2020-02-18 22:36:32
Rating: 5
Comment: Great company, loved doing business with them

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Name: C****** H****
Date: 2020-02-18 22:29:46
Rating: 5
Comment: Great customer service, competitive pricing and nice, professional workers.

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Name: R****** G*****
Date: 2017-12-20 04:23:11
Rating: 5
Comment: Ive been using General roofing for our projects. Great guys to work with ,very top notch guys and on top of there projects. Here at Premier Construction & Home Services we only use Diamond Certified CompanysRichard

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Name: J*** G*********
Date: 2012-12-14 15:21:48
Rating: 5
Comment: I found General Roofing to be a great resource-very responsive and great work. Diamond Certified members are rarely the cheapest but their work is guaranteed and imo excellent.