Citadel Roofing & Solar

address: 1014 N Market Blvd Suite 30, Sacramento, CA 95834, United States
Phone: +1 916-313-4720
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

category: Solar energy company, Roofing contractor, Solar energy system service
rayting: 4.7
site: https://www.citadelrs.com/
worktime:
DayTime
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
Thursday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed
SundayClosed

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Name: A** C******
Date: 2023-11-30 02:11:13
Rating: 5
Comment: Extremely happy with the service quality. Professional, reliable company all around. We have been lucky enough to contract with Citadel on a couple of occasions, and will continue to call them in the future.
Name: K**** Z**** H*****
Date: 2023-11-21 17:47:46
Rating: 5
Comment: Excellent service very professional hopefully when the new meter comes in Dom is the installer
Name: L** B*****
Date: 2023-10-22 20:06:48
Rating: 5
Comment: Dom reframed and installed our new inverter. He answered all my questions no problem. Excellent customer service, above and beyond. An asset to Citadel Roofing and Solar. Thank you Dom!
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Name: M****** L***
Date: 2023-10-10 01:20:52
Rating: 5
Comment: Very happy with all aspects of our solar and battery purchase and installation.
Name: L***** H****
Date: 2023-10-05 22:09:46
Rating: 5
Comment: Bernice Yoder, the Solar Customer Service Dispatcher, was immediately aware of, and responsive to, my problem (recurring loss of Wifi Enphase connection), and quickly arranged for my solar technician home appointment! Her follow-up communications were excellent.Tyler Jones, the solar service technician, was superb. He immediately diagnosed the problem and knew exactly what to do to prevent recurrences. He reset and reconfigured the WiFi range extender, and plugged a range extender into the network switch. He also plugged Envoy and Tesla Gateway into the network switch and verified all system connections were good. Besides being friendly and informative, he is impressively knowledgeable and very efficient in his work.I continue to give Citadel my highest recommendation.
Name: M******* A****
Date: 2023-09-27 17:59:19
Rating: 5
Comment: Showed up on time and sending me a heads up text about 30 min before. Friendly, professional, and did a good job.
Name: B***** C***
Date: 2023-09-21 04:07:48
Rating: 5
Comment: Citadel did a great job. They were quick, friendly, communicative, did an excellent install, and left the area clean when they were done.
Name: D***** D**** A******
Date: 2023-09-20 16:53:41
Rating: 5
Comment: Excellent people here who follow through with everything to the T!Easy to work with and pricing is fair.Chris, Holly, Lam are the superstars of this company and I have referred many of neighbors who have already moved forward with back up batteries and additional solar panels.
Name: s**** s********
Date: 2023-09-03 19:09:10
Rating: 5
Comment: I have been happy from the beginning to end! Starting with Gideon Richardson who was my first contact. He answered all my questions patiently and I do have lots of questions. And, continued with scheduling for various visits etc. Always proactive and on time. I was nervous on the day of install but they also answered my questions, showed me the parts and how they were going to be installed and connected, and work. And, to the end that I got a refund check because I had over paid for a part of my payment. I absolutely recommend this company. Thank you
Name: S**** C*****
Date: 2023-08-24 15:51:15
Rating: 5
Comment: Bernice with Citadel Roofing & Solar did a great job for me. I live in Santa Rosa and my original installer went out of business. My inverter failed. The local solar company (Petaluma) that was certified to replace my inverter under warranty refused. Citadel is 75 miles away from where I live yet they took care of me when the local person wouldnt. Thank you Bernice!!!!!
Name: s**** s****
Date: 2023-08-18 18:43:21
Rating: 5
Comment: Thank you for going the extra mile.
Name: c**** c****************
Date: 2023-08-13 18:26:46
Rating: 5
Comment: From the beginning of discussing solar with Citadel to the actual signing of a contract this entire process has been flawless. Every aspect was perfect from the design layout, the superfast and professional time frame of the schedulers, installing the solar panels to the authorization from PG&E to go live and the follow up from Citadel Roofing. We had amazing people and two standouts were Brandi and Courtney who constantly followed up with any concerns. it was an amazing experience. We cant thank you enough for all you did to make this happen and so fast. I will recommend Citadel to anyone I know who is interested in getting Solar...
Name: I*** M*******
Date: 2023-08-11 17:32:42
Rating: 5
Comment: Working with Citadel on our Solar installation has been a fantastic experience. Their consultant, Ambrish, is thorough, knowledgeable and went above and beyond to help us qualify for NEM2.0. From the time we got into contract to the time of installation, everything was smooth and the back office kept us in the loop the the entire team. The installation team was again extremely through and professional. Highly recommend them!
Name: G***** S****
Date: 2023-08-09 14:16:52
Rating: 5
Comment: Citadel Roofing did a great job managing the whole process and installation. I was expecting the install to take another ~6 mon, from my NEM2 submission earlier this year but they got it scheduled and completed by July. I had only 1 real issue where one of the solar panels fell under a shady spot. I took a few pics, sent over to the project manager and he promptly messaged me back that they would inspect the job and move the panel. Within a few, 2 panels were moved and job was completed to my satisfaction.
Name: J*** L*******
Date: 2023-08-09 12:32:50
Rating: 5
Comment: Top notch company would use them again for roofing and solar needs
Name: M*** V***
Date: 2023-08-09 05:52:04
Rating: 5
Comment: My house came with 14 solar panels installed already. I added another 14 panels through Citadel. They were quick to respond to my call and had someone come out within a week to do the inspection. In the next 2 weeks, I received the diagram of how they would install the panels, agreed with it and then the proposal was sent off to the county for approval. Once approved, they came out the very next day and completed the entire install in a single day. The office crew kept me in the loop throughout the entire process. Overall, from the time that I made the first call to the day of the install was 2 months. I would recommend Citadel to anyone looking for solar.
Name: S***** Q****
Date: 2023-08-09 02:59:06
Rating: 5
Comment: Had solar and Tesla powerwall done through them. They did awesome work, timely and took care of all the administrative paperwork with the county.
Name: L**** F*****
Date: 2023-08-09 02:40:28
Rating: 5
Comment: Really good communications as to what would be completed and when and what had already been accomplished at each stage.
Name: R**** D***
Date: 2023-08-09 02:38:51
Rating: 5
Comment: Citadel provided the panels and installation for my newly constructed home, so after moving in I contracted with them to add panels to double the capacity. All our interactions from estimate to permit, installation to final inspection and finally PGE permission to operate, were super professional and smooth. Now as the heat wave has hit, i can see the as-promised productivity of the panels on my phone. I definitely recommend Citadel.
Name: J***** B****
Date: 2023-08-04 20:28:03
Rating: 5
Comment: Dominck quickly and efficiently repaired my inverter after it failed. Bernice handled my concerns and was extremely responsive, providing a replacement from the manufacturer in expedited fashion.
Name: B****** W******
Date: 2023-08-03 19:59:17
Rating: 5
Comment: Dominic was very knowledgeable and able to figure out the problem quickly.
Name: B**** R*****
Date: 2023-08-01 00:38:26
Rating: 5
Comment: Citadel did a great job on our roof replacement and solar installation. Cleaned up every day, all the guys were courteous and they were on time!
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Name: J*** L***
Date: 2023-07-28 19:00:52
Rating: 4
Comment: Citadel did a very smooth and clean job of adding panesl onto a system they installed for our home last year. Installers were neat, timely, and good at answering questions
Name: D**** B****
Date: 2023-07-24 19:35:29
Rating: 5
Comment: Very friendly and quick work. Grade A+ service.
Name: S**** L******
Date: 2023-07-24 14:30:45
Rating: 5
Comment: Doninick. Did a great job. He was on time and fixed the problem
Name: K*** D********
Date: 2023-07-15 16:39:09
Rating: 5
Comment: Such a relief to find such a professional and responsive Solar company. Our installer went out of business and Citadel cut through the red tape to be our service provider. Bernice has been a gem in coordinating all the moving parts and TJ has been the best with hands on diagnosis and repairs. I’m so pleased to know we’re now dealing with professionals.
Name: C***** L*****
Date: 2023-07-05 20:18:59
Rating: 5
Comment: From first quote to start up and finish super easy company to deal with! Gideon and Holly were awesome during our consult phase, options and selections (who knew there were so many color options for a roof!) Zach was the project manager once we started work and was very easy to communicate with and was very quick and responsive! Crew was great about taping off and marking for safety where they were, which was great since we were on site for part of the work and I have littles. Would highly recommend citadel to friends and family!
Name: u****** s************
Date: 2023-07-04 22:44:07
Rating: 5
Comment: The companys employees dealt proactively with some unexpected challenges.
Name: c******** k****
Date: 2023-07-03 21:09:34
Rating: 5
Comment: Everything from start to finish was exceptional. A class act company with stellar employees!
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Name: N*** B******
Date: 2023-06-11 16:59:56
Rating: 5
Comment: We had a great experience working with Citadel for our solar panel installation. They were always responsive. Their initial quotation was competitive. Chris, our salesperson, made sure that certain aspects of the installation that we wanted were addressed. Holly, our project coordinator, always kept us up to date regarding the progression of the project, which was very reassuring. The project was completed in a timely manner. We are very happy with the result.
Name: M*** L*******
Date: 2023-04-28 03:25:08
Rating: 5
Comment: Very professional during the whole process and at the end of the job, they took the time to walk the property and make sure everything was clean and no messes were left behind.
Name: I***
Date: 2023-04-28 01:46:56
Rating: 5
Comment: Excellent job. Im very happy with the entire process. Installation was quick. The system works great.
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