ARS Roofing & Gutters

address: 1400 Petaluma Hill Rd Suite A, Santa Rosa, CA 95404, United States
Phone: +1 707-584-5900
services: From the business: Identifies as Black-owned, Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Appointment required,

category: Roofing contractor, Gutter cleaning service
rayting: 4.7
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
Saturday8 AM–5 PM

Name: L*** S
Date: 2023-12-04 19:38:11
Rating: 5
Comment: We are 100% happy that we chose ARS Roofing to re-do our roof! They did a beautiful job, and were totally respectful and good-natured, as well as being obviously highly skilled and experienced in their trade. We really appreciate their integrity and professional skills, as well as the sparkling clean, fire-safe beauty of our new roof. We highly recommend ARS roofing!!

Name: B**** R******
Date: 2023-12-01 05:52:58
Rating: 5
Comment: Such a great company with a great leader and team. ARS delivers a great product with an amazing warranty!! Keep it up Letitia and team

Name: K***** M*****
Date: 2023-11-06 18:52:30
Rating: 5
Comment: ARS Roofing exceeds all expectations. We worked closely with Letitia on 2 projects, and she is wonderful to work with as are her roofers. Would recommend ARS highly!
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Name: L**** W***
Date: 2023-10-25 22:02:32
Rating: 5
Comment: Great job! Cleaned the gutters, checked the seams, gave us a full report. Thanks!

Name: S****** G******
Date: 2023-08-30 18:43:10
Rating: 5
Comment: Before hiring ARS, I looked into three other companies. It was clear by the other websites, reviews and price quotes that ARS was the company to choose. Plus a woman owned business - I knew the job would be high quality and I was right. The workers, Pedro and Juan, were delightful, hardworking and very responsive to my questions. Pedro used a specialized magnet daily to check for nails that fell into the yard when the old roof was taken off. The roof not only looks great but it comes with a transferable warranty if we were to sell. Lastly, I cant say enough about owner Letitia and her office staff. Professional and fun. What more could you ask for?

Name: A**** T*****
Date: 2023-02-12 18:17:31
Rating: 5
Comment: ARS was very professional and installation was done to our satisfaction. Letitia helped with the roofing selections and it turned out fabulously! We recommend this A-1 company to all our friends and associates. They did a fantastic job! Thank you ARS, keep up the good work!

Name: A******** E****
Date: 2023-01-19 02:43:25
Rating: 5
Comment: Letitia is an amazing Buisness owner, her crew is courteous, timely, proffesional and above all quick to respond. My recent roofing issues were immediately addressed and repairs were prompt and solved my issues. I will be contacting them in the spring for a complete reroof of my home. Want 5 star quality, contact them today for amazing stress free experience

Name: B**** T******
Date: 2023-01-08 17:38:47
Rating: 5
Comment: I made the mistake of not using ARS Roofing when I replaced my forward 5 years...I had a roof leak that I noticed 30 minutes before I was set to leave for the airport for a 13 day trip. I called the emergency line, the owner called me back personally to assure me that they would be to my house that day. I left for the airport knowing the issue would be handled, and it was. They texted me photos while I was on my trip to assure me that patch was made and set up a time to come do the full repair. Lesson #1: Hire ARS in the first place to do the roof. Lesson #2: Emergency services/repairs top notch.

Name: K**** M*****
Date: 2023-01-04 19:25:41
Rating: 5
Comment: I was experiencing a leak in the roof over my garage. ARS went above and beyond my expectations to get this issue fixed. They were completely booked and still made the time to come fix my leak in December before the rain started coming. That consideration alone was worth me giving them my business. But on top of that every employee is so nice and friendly every step of the way. It was a painless process from inspection to project completion. And now I can rest easier knowing my roof wont leak during these crazy storms. Thank you ARS!!!

Name: D*** P*****
Date: 2023-01-03 18:55:24
Rating: 5
Comment: Whether I am walking into their office or calling on the phone ARS always greets me with excitement, professionalism and a desire to find out my needs. Be they roofing estimates or bids. Then they come up with the best way to meet them.ThanksDoug

Name: J**** R*******
Date: 2022-12-22 19:56:33
Rating: 5
Comment: ARS Roofing completed my home in 2004 and when I need the rest of my out buildings reroofed I called knowing they would take care of all my needs and do a great job. I was not disappointed!

Name: B********* C*********
Date: 2022-12-11 04:50:15
Rating: 5
Comment: I called about an urgent leaking roof issue on a Saturday morning. ARS arrived quickly and worked efficiently to repair the leaks. I am very pleased with their service.

Name: J***** C********
Date: 2022-11-17 00:43:54
Rating: 5
Comment: We love that we dont need to clear our gutters anymore as ARS installed gutter guards that are fabulous! Thank you!

Name: L**** D
Date: 2022-11-13 22:14:34
Rating: 5
Comment: I had ARS install a roof jack to vent my exhaust fan in my remodeled bathroom. They were easy to deal with, reliable and did a good job. They are experienced in dealing with HOAs, which was a plus for me.

Name: M***** H*****
Date: 2022-11-10 02:15:25
Rating: 5
Comment: The team at ARS did a fantastic job replacing the roof on our 100 year-old craftsman house in Santa Rosa, replacing an aging tar + gravel roof with a new shingled roof. The upgrade enabled us to have a dry roof over our heads, and a new solar installation. When we had questions or concerns, they were responsive and prompt at addressing them. For example: after the installation, we noticed some issues with the gutters that needed to be fixed. They came out within the week to address our concerns, and were happy with the results. Wed recommend ARSs work to anyone who wants high quality work done to their house.

Name: E***** L****
Date: 2022-11-06 23:25:57
Rating: 5
Comment: From start to finish an amazing and satisfying experience with ARS. Their inspection and proposal was prompt, detailed, and competitive. While they’re a busy company they were very responsive to our request to schedule us as soon as possible. They job was excellent and their crew so friendly. Our premises were spotless after they were done. When we have to replace our roof we won’t go anywhere else!

Name: N*** R*********
Date: 2022-10-05 22:51:48
Rating: 5
Comment: Very pleased with the new gutter guards!

Name: S**** P***
Date: 2022-09-04 18:11:54
Rating: 5
Comment: We hired ARS to clean and screen some problematic rain gutters and it was a breeze from start to finish. One call, an inspection visit and their crew showed up on time and finished the job quickly, and left no trace behind. Great company, Id highly recommend.

Name: l l
Date: 2022-08-27 15:45:42
Rating: 5
Comment: I HIGHLY recommend ARS! While visiting my aunt last winter her bathroom flooded. First thought toilet was leaking so called a plumber. Upon further investigation water was coming down wall onto floor due to a clogged downspout and rain. I needed a miracle to address the emergency before I had to leave, Christmas week, with a forecast of more rain. In first call to a local roofing company I was told the soonest opening was February. I asked if they could recommend anyone (I was not local) and they suggested ARS. Thank goodness! Letitia returned my call promptly and was able to get a crew to my aunts house that afternoon! She was understanding, helpful and extremely knowledgeable (side note - Letitia also trains tradespeople and runs charities). Oscar and Mario came within several hours and cut back vines that had grown onto the roof, trapping leaves the length of the gutter. They could not have been nicer and also repaired part of gutter that needed support. Such relief to get that fixed for my family and avoid a much bigger issue. Destiny in the office was also helpful regarding invoice payment. Again, I HIGHLY and whole heartedly recommend ARS! Thank you Letitia and team!

Name: S*** C*****
Date: 2022-08-10 21:45:51
Rating: 5
Comment: Love you guys. Professional job. Thank you. SeanQ6.

Name: C****** H******
Date: 2022-07-19 21:53:47
Rating: 5
Comment: All the people who work for ARS are stellar. Every crew member who came on site did a fantastic job, were polite, respectful and communication was spot on. We had needs that needed to be addressed and they were taken care of with the utmost professionalism. Letitia Hankes company is amazing. I have worked with other roofing companies and by far, ARS out ranks them all. The communication is the #1 priority and this company has that. The roof looks incredible. They had to prepare it for solar and put in a new roof like never before. Highly recommend ARS roofing for all your roofing needs and prep for solar panels. 10 stars, Excellent!!

Name: J***** P* M*******
Date: 2022-07-19 01:12:43
Rating: 5
Comment: We engaged ARS to replace the roof on our home in Marin County, in preparation for a solar panel installation. Everyone we worked with at ARS, from Letitia (the owner) to Bret (the estimator) to Destiny (the office manager) to the installation crew was professional and communicated clearly.Our home is large and split across two-and-a-half floors on a steep hill. There are many segments and pitches to the roof; its not the easiest home to re-roof. ARS did a fantastic job. The new roof looks great.During the project, we noticed some debris accumulating around the house as a result of the roof work. When I brought this up to Letitia and asked her to make it a priority, the team cleaned up the mess and then made sure to check the site every day.I would recommend ARS to anyone looking for a reliable, efficient roofer.

Name: L**** H****
Date: 2022-04-07 21:20:34
Rating: 5
Comment: ARS Roofing not only saved the day for me during last years storm but followed through with a full roof replacement that had a few unexpected challenges. The team (office and onsite) were always professional, kept me informed of when they would be onsite, and took the time to show me where the source of damage was from the storms and how they were ensuring the issues would be resolved. First rain after the replacement I was a bit nervous ... but everything stayed nice and dry inside. And the cherry on top, the gutter guards mean no more squirrel peanut shells clogging the downspouts!

Name: V******* D******
Date: 2022-03-07 23:22:16
Rating: 5
Comment: Highly recommend!! Professional staff who took covid safety precautions seriously. They did great repair work quickly, were friendly and & donated to to their 501c3 programs benefitting disadvantaged youth and seniors. Really great woman owned business!!

Name: A****** K*****
Date: 2021-11-13 00:30:44
Rating: 5
Comment: Awesome team! They did a great job on my roof.

Name: L**** W***
Date: 2021-10-27 02:49:07
Rating: 5
Comment: ARS had great customer service and responded the next day to a repair request. They showed up early and billing was easy. Lastly, It was really nice having someone answer the phone and be in contact during a weekend. All in all, I would rehire them for future work.

Name: R** M********
Date: 2021-06-11 01:03:59
Rating: 5
Comment: James was fantastic, polite detail-oriented and a delight to deal with.

Name: F**** A*****
Date: 2021-05-13 14:39:02
Rating: 5
Comment: ARS Roofing is a class act. I had them come out to give me an estimate on my new home in Rohnert Park to clean my solar panels. The estimator who was very professional had pointed out to me that our rain gutters and a defect when installed. I immediately called the builders and they came out and fixed it under warranty. If it wasnt for the detailed inspection of ARS Roofing I would of never found out about this until it was too late. Thank you for all your help ARS Roofing for ensuring my roof and solar panels are working soundly!!! Ive since have recommended ARS Roofing to all my neighbors and family.

Name: C******** N***
Date: 2021-04-10 18:41:19
Rating: 5
Comment: ARS has been one of the best companies we’ve worked with since buying a house. Getting a new roof is a huge financial decision and I wanted to go with a company that would do it right the first time and that’s exactly what we got. The companies communication is top notch. Everyone I’ve spoken with at this company has been patient and kind. They will even have someone come pick up things from you if you need them to. And the owner is an absolutely lovely woman who personally comes by to make sure the work is done and done well. I HIGHLY recommend ARS for your roofing needs.

Name: B****** G*******
Date: 2021-03-18 16:34:21
Rating: 5
Comment: I have worked with ARS roofing for 7 years now on several projects in Sonoma and Marin counties and I have to say, that it is an absolute pleasure to have such a responsive, reliable, company of craftsman and craftswomen that I can call on to be able to help my clients and my business get there roofing problems taken care of in a clean, professional and timely manor ....I recommend ARS roofing without any doubts.

Name: A***** L******
Date: 2020-11-18 16:12:17
Rating: 5
Comment: I have hired ARS several times to do work on my roof. First, when I bought my house and needed some work done to get it up to code. I also had them install gutter guards. Most recently, I had them clean my roof since it was covered in moss and tree debris. Letitias crew came out in the rain and spent 4 hours on my roof scrubbing it completely clean. They also cleaned my gutters and did a fantastic job. If you didnt know, ARS is a black-owned business and Letitia, the CEO has been recognized nationally for her entrepreneurship and leadership. She also founded a local nonprofit that helps youth get jobs in construction. Totally 100% worth supporting this awesome company!

Name: N*** O*****
Date: 2020-11-13 14:12:28
Rating: 5
Comment: Ive had the pleasure of getting to know ARS Roofings owner over the past four years, and I can honestly say that there is no one in the trades more passionate about roofing than she is. Letitia and her team at ARS Roofing embody the community values youd hope for when entrusting a business to work on your home. If youre looking for a group that will care about you, your well-being, and the longevity of your home, then I definitely recommend calling ARS Roofing.

Name: C******** L******
Date: 2020-09-08 17:59:05
Rating: 5
Comment: ARS Roofing did a great job cleaning our gutters and doing moss removal on the roof. We recommended them to our neighbors as well. Great company.

Name: A**** F*******
Date: 2020-09-03 22:07:11
Rating: 5
Comment: I have known ARS for a long time and have had many community interactions with them. When covid hit, like a lot of us, we decided to update the house. The tile roof needed to be updated, new gutters and gutter covers. I called Letitia and she had her team get right on it. We got the estimate quickly and then decided to make it happen. Roof was done first, then the gutters and covers. When they removed the old gutters, poor construction from when the house was built, revealed issues with part of the roof and the damage as a result, ARS let me know, showed me the options and we went ahead and had them fix it all. Well worth it! It looks great and their team made it easy!

Name: B**** S********
Date: 2020-07-26 04:32:05
Rating: 5
Comment: Thumbs up review. Dealing with Letitia was a breeze. Very friendly and knowledgeable. Her forman Pedro did excellent, thorough work. His experience shows. Recommend.

Name: K**** W*****
Date: 2020-07-05 20:35:49
Rating: 5
Comment: 5 Reasons you should should do business with ARS Roofing:1) Outstanding work2) Efficient Time Management3) Excellent Staff4) Friendly5) Owner was great with Communication and Quality Control!I Give them 5 Stars! 🌟🌟🌟🌟🌟

Name: D****** T*****
Date: 2020-02-17 21:27:57
Rating: 5
Comment: A Professional, punctional high quality roofing and gutter company! Working with ARS allows you to get all your roofing and gutters needs handled with out the haste, their emergency repair service can handle any of your leaking issues timely and Efficiently. This is the company you need to call for all your roofing needs!

Name: M**** A******* (***** B* M*****
Date: 2019-06-20 04:14:14
Rating: 5
Comment: ARS completed my addition roofing quickly and Was able to get us completely better pricing then I could have imagined. They were completely professional and responsive I could not have asked for a better experience

Name: N***** H*****
Date: 2019-05-06 16:09:28
Rating: 5
Comment: Woman owned roofing company, what could be more better than that? Oh wait a roofing company that actually responds, delivers great customer service and suburb quality! ARS is our all time go to roofing contractor, I am a GC and I come across a lot of roofing situations that I know needs an eye for detail or even simple roof tarp/patches. They can do it all. Any solar needs, go to them too, I have come behind so many solar companies that have caused more damages to roofs because they are not roofing contractors. Leave it to the professionals to do, ARS!

Name: T******
Date: 2018-10-04 13:38:48
Rating: 5
Comment: You’ve been there... it’s the first real rain of the season, you walk into your beautiful office, and there’s a leak! I called ARS, get a live person, she takes the details, assures me their scheduler will call back today.I figure if I’m lucky it will be much later as I’m likely one of many that need an unexpected fix revealed by the rain, still during high construction season. Within the HOUR I received a call. She lets me know it will probably be tomorrow unless today’s scheduled calls all go smoothly, then there could be a chance today. Surprise! Before noon Rafael calls, says he can be there by 2 if that works! Talk about under promising, over delivering! Inspected the roof found the tiny spot letting water run in, fixed it fast!This is a great experience to have just once, but we’ve been fortunate to have had that same delivery of service the first time we ever reached out to ARS - last year, and that repair is still going strong. Love they are fast, polite, do great work, no attempt to upsell other unnecessary services. You need new construction, gutters, solar, or a repair? Call ARS!

Name: M*** N******
Date: 2018-03-16 10:22:42
Rating: 4
Comment: Great people

Name: z*** m*
Date: 2017-09-19 02:53:39
Rating: 5
Comment: We used ARS and had a very good experience. It was during the time when it was difficult to get a roofer to even return a phone call, but ARS had a real person answering phones. And even though the list to get our roof done was long, we were guaranteed to have our leaks addressed until it was our turn. And that is exactly what happened. We had 2 minor leaks patched asap during the heavy rain season and then got our roof done over the summer. Next rainy season, the new roof performed perfectly. All of the ARS people were very hard working and professional. We are extremely happy with our new roof, which has a life time warranty. It was a tiny bit extra to have the materials and labor covered for the life time warranty, but we felt it was worth it because we do not want to re-roof again!

Name: G***
Date: 2017-08-01 18:56:49
Rating: 5
Comment: Extremely professional staff and excellent quality of work. Highly recommend.

Name: C*** T*******
Date: 2016-01-08 00:46:05
Rating: 5
Comment: Exceptional people, committed to their trade, great work done.