TWM Roofing, Inc.
address: 4157 Valle Del Sol, Bonsall, CA 92003, United States
Phone: +1 760-731-0777
services: Accessibility: Wheelchair-accessible car park,
Phone: +1 760-731-0777
services: Accessibility: Wheelchair-accessible car park,
category: Roofing contractor
rayting: 4.7
site: https://www.roofingsince1978.com/
worktime:
rayting: 4.7
site: https://www.roofingsince1978.com/
worktime:
Day | Time |
---|---|
Monday | 7 AM–5 PM |
Tuesday | 7 AM–5 PM |
Wednesday | 7 AM–5 PM |
Thursday | 7 AM–5 PM |
Friday | 7 AM–5 PM |
Saturday | Closed |
Sunday | Closed |
Name: D****** M****
Date: 2023-10-07 13:45:45
Rating: 5
Comment: I need to repair a portion of my roof but since it was so old it was recommended to replace the underlayer. A friend had used TWM after interviewing several companies and-like some other comments- they were not the least expensive but my friend felt they were the most professional and their work on her house was great. In January, they did my roof and installed new gutters on that side as well as replace dry rot facia- keeping me informed at every step. Recently we had an issue with our tankless hot water heater and the plumbing company determined the proprietary vent cap had been replaced with a regular cap that did not meet the air exchange for the heater. We contacted TWM and shared the photos and Tom (the owner) immediately apologized and offered to reimburse me for the costs- which they did as soon as I sent them the invoices. Now THAT is a professional, high quality act! Highly recommend them!!!
Name: r*** b*****
Date: 2023-08-09 20:55:05
Rating: 5
Comment: TWM Roofing was referred to me by a neighbor, and after I looked at their reviews, we decided to get a bid. We got quotes from a couple of other companies as well; and although they were not the lowest bid, my son thought TWM’s contract was the most thorough so we chose them for our tile roof lift and lay. Rob, in the office, and our crew boss, Lino, answered all of my questions before and during the process. I want to give a thumbs up to all of the crew but especially Gabriel, Usain and Alejandro. TWM personnel were knowledgeable, efficient, professional and made our experience a very positive one. I would recommend TWM Roofing to anyone needing a new roof or repairs. They truly are excellent at what they do!
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Name: M****** C****
Date: 2023-07-03 00:04:26
Rating: 5
Comment: Tom is the best!
Name: D**** W***
Date: 2023-06-19 19:42:13
Rating: 5
Comment: I had a couple sections of my roof fixed up due to its old age and TWM was awesome. The Production Manager was on top of things and was an excellent communicator and the Installation Crew was efficient and professional. I recommend them for sure.
Name: M******* L********
Date: 2023-01-13 22:21:02
Rating: 5
Comment: TWM was amazing and I highly recommend them. We had a roof leak in an are with solar that had to be removed before they could repair. They helped us work though the process and fit us in quickly to get our roof repair as soon as solar was removed. They even had Ryan the foreman work on the weekend to make sure the solar was properly removed so they could quickly repair the roof. Thank you so much TWM!
Name: S***** G*******
Date: 2022-12-22 03:10:14
Rating: 5
Comment: Wow! We interviewed about 6 roofing companies before hiring TWM - they have outstanding reviews + they came highly recommended on Nextdoor and they did not disappoint! Absolutely outstanding service from day one - Rob & Tom (the owner) were professional and more than accommodating with our rushed timeline. Felipe, their roofer was amazing!! We cant say enough good things about him. Outstanding quality at a very fair and reasonable price! We have to replace other portions of our roof and we will definitely be using TWM for all future repairs and referring them to friends and family! Great work and thanks so much to the entire team! Who knew a roof repair could be such a pleasurable experience!
Name: R***** R****
Date: 2022-11-17 00:47:47
Rating: 5
Comment: They provided full service on a large section of tile roof in an area where I had a leak into the outer wall that caused significant damage to the interior drywall and door frame. They carefully removed the tiles edge to ridge, cleaned up the organic material, and replaced the underlayment before perfectly setting the tiles back. Its fixed!The real deal is the service from everyone at TWM. Very nice, Timely and reasonable prices considering the attention they apply to detail.
Name: M*********
Date: 2022-10-29 00:36:34
Rating: 5
Comment: October 27, 2022 TWM Roofing ReviewMy husband and I had a rough year taking care of my 95-year-old mother who passed recently.This review has been on my mind since TWM did these jobs and I wanted to be sure to get it posted to let future customers like you know what a fantastic company this is.In February 2022, we had TWM put 2 new layers of felt under our roof tiles before we had solar panels installed.I really appreciated this company and its staff a lot.Lynette was the first person I talked to.She was warm and friendly and eager to help us get our project done at a reasonable cost.Lee was the salesperson and again a very warm and personable man.Rob oversaw the work, and he was on top of everything.So in Spring when my mom’s house had some of the asphalt tiles fly off during those big wind/rain storms (for San Diego), we had TWM come out and replace her entire roof.This job was a little more involved since my mom had put pool solar panels on her roof.Rob was great and worked with our pool solar person, Mark Naylor (another great company to work with BTW), and helped me coordinate with him so the panels would be only down for a short time to prevent damage.Everyone in the company was honest, respectful, supportive, hard-working, and easy to work with.They got our jobs done very efficiently and kept our costs reasonable.Thank you for your quality work and respect!!!
Name: D**** A*******
Date: 2022-06-22 23:54:53
Rating: 5
Comment: I just had TWM Roofing strip three layers of old roofing and install new asphalt shingles. The guys worked their tails off stripping the ancient three layers of shingles off my 1957 home. The new shingles look wonderful and they did an impeccable job. Carl the project manager came by with an estimate and also to help us narrow down the color. I highly recommend them.PS. The guys did a good job of cleaning up afterwards too.
Name: T*** B*****
Date: 2022-04-21 22:35:40
Rating: 5
Comment: Referred by Next Door and I can see why TWM Roofing has such great reviews! They were punctual, quick and clean. The team was very informative as to their process, and the manager, Felipe was always present to keep me upgraded as to the progress of the reroofing of our house. The whole team was very pleasant and were eager to answer any questions we had for them. The quote was very reasonable and did not contain any hidden fees.All around an excellent experience and I would certainly call them for any further roofing needs!
Name: J T
Date: 2022-04-07 00:39:03
Rating: 5
Comment: We have a 20 yr old house and are in the process of adding Solar. As I was getting quotes from various companies, I received conflicting advice as to whether to go ahead and replace the paper underlayment on the roof, prior to solar or whether it was not necessary. The solar company I decided to go with (Stellar Solar) put me in touch with the roofing company they commonly work with, TWM roofing. I spoke with Tom the owner and he explained the options clearly and was very non-pressure. I also spoke to a couple other companies who weee more sales oriented. I decided to go with TWM Roofing and proceed with the paper replacement. From signing the contract to start date was very fast; approx two weeks. Max, the foreman and his son completed the project in two days. They were highly professional, and made sure to clean up after each day. This is an amazing Family Owned, local, company. I would not hire anyone else without first speaking to them!
Name: T** D*****
Date: 2022-01-09 17:38:27
Rating: 5
Comment: TWM Roofing is the company you want to do business with. They re-did the roof on our 20+ year-old home in Temecula several years ago that had developed a couple of leaks. Recently, a small leak developed after the heavy rains at the base of a chimney where a seal failed. I called up TWM and Tom Marshall responded within a couple of days and fixed the seal – all covered by the warranty. So, they do great work, and they stand behind what they do – no problem and no hassle.
Name: G**** T***
Date: 2021-12-22 05:34:16
Rating: 5
Comment: I really appreciate TWM trust their customer like us.. they fix our roof first and mail our payment what a trustworthy company.. i can recommend them who need to do their roof. they did a really goo job..
Name: M B*****
Date: 2021-12-09 18:44:42
Rating: 5
Comment: TWM did a great job on our re-roof prior to solar installation. They were prompt, professional, knowledgeable and polite. Our entire home looks amazing. They went above and beyond to get us our first choice in roof shingles, removed electrical connection pipes and painted all of the vents to match our roof color. I would highly recommend them to anyone needing roof work.
Name: D** B****
Date: 2021-08-22 15:41:01
Rating: 5
Comment: My house needed a new roof after 30 years. After an exhaustive search to find a quality roofing company I found TWM Roofing, Inc. I could not be happier. Choosing TWM was the best decision I could have made. They were the most reasonable in price, the best in service, the friendliest to do business with. The instillation went seamlessly and the daily follow up calls were greatly appreciated. From the initial call to schedule an appt to the last tile being placed on the roof, the experience was smooth and simple. Thank you TWM, you guys are TOPS!.
Name: J*** K*****
Date: 2021-07-01 22:01:12
Rating: 5
Comment: BLUF: (bottom line up front). If you need a new roof, TMW is trust worthy, experienced, and will get the job done to standard. If I had three words to describe TWM roofing, professional, honest, and caring. I searched Yelp, BBB, Google, Angies List to see who had the best reviews that were current and matched my needs. TMW was one of three roofing companies I selected to give me an estimate. The front office was courteous and scheduled an appointment right away. Rob came out, inspected my roof, wrote up an estimate, and explained work needed in detail. After obtaining all 3 estimates, I had more questions. I spoke with Tom the owner and he was super awesome. He not only answered my questions but Tom also took away any concerns and anxieties I had. BTW, TWM’s estimate was $1500 less than the next roofer. That was icing on the cake. Did I mention that TWM has been doing roofs since 1978? At this point I had confidence in TWM and the lowest price for a 50 year roof. What more could I ask for, right? The tear off crew was quick efficient, protected everything around my house, and complete within 3 hours. Then there was my roofing crew, with over 10 years working together. These guys knew what they were doing and it showed. They replaced all flashing around the roof, around all the pipes, around my chimney, and where my two roofs meet. Forgot to mention that they painted all it to match. Day and a half TWM was complete and my roof was beautiful! Please feel free to reach out if you have questions about my experience. I am so happy I went with TWM and would recommend them to anyone.
Name: M******* T*****
Date: 2021-04-29 15:18:14
Rating: 5
Comment: I highly recommend TWM Roofing Company. I was given an estimate quickly with detailed description of the roof installation job. All staff members are helpful and friendly. The crew members doing the installation were professional, friendly and cleaned up after working each day when they left.
Name: A******* S****
Date: 2021-04-21 20:23:06
Rating: 5
Comment: Rob and his team were quite responsive in all the stages of the project. Art came by first to see what was going on and what was needed. He gave us a few options without any pressure for going for the more expensive one. In fact as we looked at the options and asked more questions, he provided even more specific plans that reduced the cost greatly and fit it into our budget. The scheduling of work went very fast and Ryan was on time to start and finish the work. All in all very professional, quick to respond, reasonable price, and good quality of work. Thanks!
Name: R****** N******
Date: 2021-04-07 20:02:03
Rating: 5
Comment: TWM Roofing was highly recommended by my neighbors who had received a number of estimates for their roof before deciding to hire them. I was able to schedule a convenient appointment. After the roof inspection I was provided a detailed explanation for the leak and had my questions addressed. That same afternoon I received a comprehensive proposal for my review which I readily signed and submitted. Fortunately, I was called and emailed later that day stating that an opening had become available for the next day which I did not hesitate to take.TWM Roofing made what could have been a stressful process positive. The project was timely and as seamless as could have been. The team was readily available for any questions or concerns. The work was also scheduled and completed sooner than I had anticipated. The work was continuous until it was finished and my home was left as it was found.I found the entire TWM Roofing team to be helpful, courteous, knowledgeable and professional from start to finish. I am happy with my decision to hire TWM Roofing and highly recommend them. I will be referring them to family/friends and will definitely contact them if I have any future concerns.
Name: B P*****
Date: 2021-02-26 00:34:13
Rating: 5
Comment: Tom Marshall, owner, is a very professional man of integrity with decades of experience in this field. Qing was very nice,mading sure to provide my paperwork promptly. Carl and Rob thoroughly answered all my questions and went the extra mile so Gustavo and his roofing team could complete the job in two days. competitive price! Thank you!
Name: M*** J****
Date: 2020-08-20 00:04:32
Rating: 5
Comment: Professional and affordable company ,will recommend to anyone seeking roof replacement or repairLes ,Murrieta
Name: C**** P*******
Date: 2020-07-23 22:28:36
Rating: 5
Comment: We have worked with TWM Roofing before and each time they were excellent. We received a reasonable quote and his crew finished quickly.
Name: C***** L****
Date: 2020-07-23 19:53:11
Rating: 5
Comment: I am a repeat customer of TWM Roofing, and I couldnt be more pleased with their knowledge and professionalism. My most recent repair was rather extensive; it required the replacement of wood and tiles over a large area of my roof. The TWM crew was able to fit my repair in during a particularly busy time for them. They were punctual, kept me informed on their progress, and they cleaned up thoroughly when the job was complete. I highly recommend TWM Roofing!
Name: T**** M****
Date: 2020-07-23 19:49:36
Rating: 5
Comment: Best money we could have spent as we were considering a home purchase! The roof inspection was thorough, reports and all communication detailed, and all staff were very professional. I would highly recommemd TWM for roofing inspection. The quote for repairs is reasonable and work is warranted. If we move forward with the home purchase we will definitely have this company provide the needed work. We were very happy with them!
Name: L**** P*****
Date: 2019-12-09 01:08:45
Rating: 5
Comment: Our contact with Tom Marshall and TWM Roofing commenced in 2012. Our first impression and continuing impressions were and are very positive because:!. Tom showed up at the agreed upon time for assessing the condition of our roof. 2. Toms vehicle and Toms personal appearance were dress-right-dress. 3. Toms verbal assessment and follow-up written proposal to repair our roof were (a) timely and (b) comprehensive. 4. TWMs employees commenced the work on the day which had been agreed upononce we signed TWMs contract for extensive roof repair and made a down payment. 5. TWMs employees stayed on the job consistently for the several weeks which were required to complete the project. 6. TWMs employees cleaned up after themselves as the work progressed each day. At the completion of the job, the employees thoroughly and completely removed all debris including little scraps and nails which had fallen in the landscaping around our house. 7. In the course of the several weeks project, Tom Marshal came frequently to check on and monitor the progress of the work and to assure that adequate tools and supplies were on site. 8. Our contract with TWM provided for periodic follow-up roof inspections for a limited number of years and then additional bi-annual inspections thereafter were recommended. We have maintained the recommended schedule with TWM and have been well served. This review is being written now as Thanksgiving approaches and we just experienced the first rain of the season after a very prolonged dry spell. We experienced water dripping in under a covered porch area. We took pictures and texted them to TWM while it was still raining. Tom responded by return text within minutes and was out before 10:00 AM the following day assess the problem. We give thanks that we have the services of TWM Roofing available to us. We feel that we made the very best choice when we initially contracted with TWM to repair our concrete tile roof. Thanks so much, Tom!The following Monday Morning: November 25, 2019Having already generally identified the source of the leak referenced above on Friday, Tom came out early the following Monday, pin pointed the source of the leak, and had it repaired within minutes. Thankfully, this was just before the next storm of the season. Happily, that next storm which brought over two inches of rain to our roof, brought NO leaking. Thanks again, Tom (and thanks to your wife as well)! This was particularly heartening since we were were away for Thanksgiving when this repair was made and when this next storm came.
Name: M**** W***
Date: 2019-11-13 20:47:22
Rating: 5
Comment: I am very impressed with the level of service I received from TWM Roofing. From the initial phone call answered by courteous staff, to the friendly estimator to the execution of the work. All was done according to the written bid and in a timely manner. They communicated with my solar company effectively as needed and the men who worked on the actual roof replacement were very friendly and cleaned up after themselves each day. I feel they went above and beyond and I appreciate that very much. As painful as it is paying for a new roof, it makes it better that they provide such superb service. Thanks TWM!
Name: C****** C*****
Date: 2019-04-09 14:38:09
Rating: 5
Comment: Honest and quality work
Name: R*** E********
Date: 2019-02-08 19:40:50
Rating: 5
Comment: Im very happy of dealing with TWM. I had a water stain on my exterior wall. After calling TWM they made a schedule with me and Lee from the company showed up on time in front of my door. He spent some time to investigate the problem he told me that condition of the roof is really good and there is minor problem that he suggested that I can fix it myself, he listed the two items that I need to buy and how to apply the items on my roof; without any charges! Even he quoted me a very reasonable price if he has to fix it.I appreciate his help and honesty and will hire him for my next project.
Name: R****** F****
Date: 2018-09-10 18:22:42
Rating: 5
Comment: Crew arrived at appointed time. Finished the job in 2 days after a delay in the arrival of the shingles. Cleaned up everything before they left. Havent met Tom in person, but had numerous emails with him and he answered any questions I had in a timely manner. I am very pleased with the finished job and would highly recommend them to anyone.
Name: C**** H***
Date: 2018-08-30 21:13:30
Rating: 5
Comment: Tom Marshall of TWM Roofing has worked for several of my real estate clients, and Ive been very impressed by his professionalism. He was on time to appointments, he was knowledgeable, and he has offered the most practical solution to any roofing issue. Tom has done great work overall and I will not hesitate to recommend him and TWM to anyone in need of a repair or total roof replacement.
Name: J*** R***
Date: 2018-07-24 00:05:58
Rating: 5
Comment: After the heavy rain the winter of 2016-17, we needed a new roof. Tom gave us two great options of a repair and a full reroof. The full reroof was so reasonable we opted for that option. TWM personnel were superb, showed up on time and completed the work as planned and with superb quality of work. Extremely pleased with TWM and have them as our ‘go to roofers’ should we ever need any future work.
Name: A***** M********
Date: 2018-06-04 17:54:25
Rating: 5
Comment: TWM roofing does great work. Tom is a class act. He and all of his roofers are friendly, reliable, and—most importantly—do solid, high quality work. I had a flat, tar/gravel roof that they replaced with a commercial grade TPU roof that is incredible. I highly recommend TWM.
Name: J*** M*****
Date: 2018-05-09 14:25:54
Rating: 5
Comment: I have been referring Tom and TWM Roofing for many years. I have received nothing but great feedback from my clients. Toms staff is so responsive to requests as most of my referrals are very time sensitive. Thanks TWM!
Name: P**** H******
Date: 2016-12-22 23:18:50
Rating: 5
Comment: Let it rain. Let it rain. Let it rain.... Received a quote from another company. Wanted 2nd opinion. Called on a Friday late afternoon - they still picked up. They were out for a quote the next day. Quote was much less than other company I received quote from. They knew rain was coming and called me on a Sunday to book work for Monday. Ryan who came out was polite and diligent with his work. Work was completed perfectly. I strongly recommend. I will use again if I ever need roof work done. Tom, Lee, Ryan and everyone I interacted with was kind, professional and honest. 5-stars.
Name: D*** C*******
Date: 2015-08-21 00:01:39
Rating: 5
Comment: Used Tom successfully twice, recommended to neighbors,again successfully.Arrives when scheduled, completes the job, cleans up.3 stars to TWM!!!
Name: A** W****
Date: 2015-01-21 23:59:26
Rating: 5
Comment: Excellent service. Tom was extremely busy but managed to fit in the repair on my leaking roof sooner than expected. Felipe was very efficient and got the job done speedily!
Name: J*** B******
Date: 2014-12-31 02:22:28
Rating: 5
Comment: Honest, responsive, no drama, and quality work.
Name: E**** T*****
Date: 2014-12-17 19:17:49
Rating: 5
Comment: I called Tom about a roof leak and he was able to accommodate my request very quickly, considering a lot of people asking a roof repair with the recent storm. He was able to give me a fair quote and even give me a Military Discount. The job explanation was right to the dot. Felipe did the job and was very professional he took time to explain what he did and was very clean. Thank you so much TWM Roofing.I Highly recommend TWM Roofing Inc.
Name: J****** W******
Date: 2014-12-02 02:52:41
Rating: 5
Comment: Very professional! Tom was honest and made sure he explained everything, including information that other companies were trying to take advantage of us. . His team member Felipe was great, on time and finished the job within the time that was quoted. Well definately recommend them and will use them in future if needed.
Name: E***** F*****
Date: 2014-11-28 04:34:28
Rating: 5
Comment: Tom gave a reasonable quote and his crew finished quickly. Would definitely recommend to anyone looking for roof repair.
Name: A***** S****
Date: 2014-11-03 17:29:01
Rating: 5
Comment: Great team and very fair pricing. Didnt try to overcharge me by telling me I needed a full roof replacement. Told me how long different parts of my roof would last and what needed immediate replacement. Work was done quickly and two days after completion we got hit by a microburst where the roof passed the test!
Name: A***** E*****
Date: 2014-10-19 21:31:50
Rating: 5
Comment: Tom is great. TWM Roofing is a pleasure to work with and I will definitely keep their business card close and have already referred them to friends! We contacted TWM after we moved into our new house and needed some roof maintenance done (loose tiles, flashing, etc. ). He was professional, REALLY knowledgeable, and the best around. Very fair prices when compared to a few other quotes that we received. We got the referral from a friend and I am so glad we did! I would trust TWM for any job on my roof and will be calling them back in the future!Thanks Tom!
Name: C**** S*****
Date: 2014-08-27 22:15:47
Rating: 5
Comment: TWM Roofing just finished re-roofing our home. They did a great job, were on time and finished within agreed upon time frame. Tom is wonderful to work with and we highly recommend him to anyone needing a new roof or roof repair. Quality all the way around.
Name: R****** W*****
Date: 2014-08-11 22:09:21
Rating: 5
Comment: We recently had major repairs done to our roof and after getting three bids we decided on using TWM Roofing who had been recommended by a neighbor. Tom provided the quote and was very informative as to what the problems were and how TWM would correct them. The repair crew headed up by Mark was very professional, hard working and courteous. Mark kept me up to date on progress and explained the process in a manner easy to understand. The work looks great and we will definitely recommend TWM Roofing to anyone we know needs roof repairs.
Name: B**** C****
Date: 2014-08-06 16:40:25
Rating: 5
Comment: We had a great experience with Tom from TWM Roofing. He was always quick to respond whenever we called or emailed him. In addition to that, they started our roofing project on a Friday. They worked on Saturday and Sunday to get it completed. We would highly recommend his business.
Name: C*** W*****
Date: 2014-07-29 04:52:43
Rating: 5
Comment: Many years ago I asked my neighbors and friends to recommend a good roofing company, Unfortuntely I was asking only after some other roofer messed up my roof. TWM Roofing was highly recommended. They fixed all the roof issues and did not try to convince me other parts of the roof needed doing when they were still good for another few years. Gee, I thought I had to replace all of it! They did an excellent job . I never had a leak or problem. They followed up offering and doing annual roof inspections. This month,I asked TWM Roofing to do the portion of the roof that was not done before, just to be safe.The work was completed last week. They were efficient, professional and competent, they even blew out my gutters! I highly recommended TWM Roofing for their outstanding work. An added noted, Tom is very respectful when he speaks to woman, assuming they are as knowledgeable as their husbands!
Name: A***** W*****
Date: 2014-05-24 07:59:36
Rating: 5
Comment: TWM Roofing Inc. met and exceeded my expectations. Tom was there to answer all my questions. He help me understand everything if I didnt know what it was and gave an overall great experience. The work was started as soon as the materials arrived and was finished very quickly. The end result turned out great and couldnt ask for anything more as it exceeded my expectations. Thank you tom for a great job well done and outstanding product.
Name: L*** J*******
Date: 2014-04-29 15:56:55
Rating: 5
Comment: Contacted Tom for a small leak on our roof. Definitely an experienced professional: easy to communicate with, returned calls and showed on time for the job. Roof has been repaired and leaked seems to be addressed! In all: a smooth experience!
Name: D**** S*******
Date: 2023-10-23 18:09:24
Rating: 5
Comment: Thank you Tom Marshall with TWM Roofing, Tom went out of his way to provide the history of the roof repairs on a property in order to satisfy the insurance company. Thank you Tom, I pretty sure you saved the transaction!!