Raneri And Long Roofing & Solar
address: 1661 N 2nd St, El Cajon, CA 92021, United States
Phone: +1 619-561-3110
services: Service options: Online estimates, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Appointment required,
Phone: +1 619-561-3110
services: Service options: Online estimates, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Appointment required,
category: Roofing contractor, Solar energy equipment supplier
rayting: 4.5
site: http://www.rlroofing.com/
worktime:
rayting: 4.5
site: http://www.rlroofing.com/
worktime:
| Day | Time |
|---|---|
| Monday | 8:30 AM–4:30 PM |
| Tuesday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| Thursday | 8:30 AM–4:30 PM |
| Friday | 8:30 AM–4:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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Name: I***** T****
Date: 2020-08-18 02:18:52
Rating: 5
Comment: Got bids from three roofers recommended by people on a neighborhood app. While all were comparable - we chose Raneri and Long because its a family-owned company thats been around since the 1980s - and - it had the best policies and attitude about providing great service.Dave Hancock is the boss - and his grown kids, extended family and trusted crews run the show. Chatting with his workers - we learned most have been on board forever - so not a lot of turnover here, nice to see.SIX THINGS WE DISCOVERED:1) They WONT accept money up-front. No deposits. That was a first. If you pay up front - youve lost control. I think they know that - which is why its policy puts customers at ease. We didnt pay until the job was done.2) No sub-contractors. A big deal because its common for contractors to sub out their work to specialists with whom you have NO leverage. But R&L is an all-in-one biz that only does what it knows, i.e., roofing, solar, windows and gutters and a few other things. They dont do paint but they know who can. They dont hit you with stuff you wont need.3) These guys are big about what they call, trust and verify - so that common issues like dry rot which causes leaks - you dont take their word for it. They brought down three rotted panels for us to inspect. BTW, you should expect dry rot because its usually the main cause of leaks.4) These guys arent hired hands for spot jobs. Theyre on the payroll, some for many years. They show up in big red trucks and vans - wearing red logo t-shirts. Shout out to Hector, Jesus, Carlos on-site and Emely and Perla at Mission Control. Cant remember all the names we dealt with, sorry, but they were all A+ - and it felt like everyone on-site was in charge.5) They gave us an estimate that was gold. Potential over-runs for dry rot, replacing panels and fascia - were detailed up front down to the linear foot - which INCLUDED materials AND labor. This is key because R&L does NOT use the term, man-hours like others - which can lead to sticker shock based on worker head counts.6) They called and emailed us at the end of EACH WORK DAY - to update what they did - and what they were going to do the next day. (Ours was a five-day job.) There was no mess nor stray garbage left behind.LESSONS LEARNED:* The cost for new tile - is only marginally higher than re-using old tile. Because our home is more than 20 years old, we went for the new tile. On the first day, ten people came out at 730a and put tarps around our house and in our garage. By 2p, they had taken out about 2200 square feet of old and dirty tile. Days 2-3 involved ripping out and pounding in new boards, adding water-tight layers of black synthetic underlayment on top - (and not the old felt stuff made of tar) - and installed new tile. Days 4-5 were all about installing more new tile - and we saw a lot of precision sawing to make everything fit perfect. Bonus day 6 was us deciding at the last minute to replace a few dingy gutters.* Turns out this company has a lot of videos which break down what they do and why. DO look at them. Browse other reviews - and youll notice how Dave Hancock and his family ALWAYS respond, esp. to issues that come up because no two roofs are alike. For me - (vs. my wife, who just loved Daves old school manner) - R&Ls desire to address problems publicly - sealed the deal. Its serious about protecting its brand - and plans to be around forever.* Our roof is done and its spectacular. Great service and clean-up - as if they were never here. A lot of good roofers are out there - but we chose one that felt like an experienced surgeon - with calm and caring manners. They will work with you on ANYTHING. They did for us - and we now have peace of mind - with NO uncertainty about what lies ahead.
Name: M*** A**********
Date: 2020-02-13 10:35:08
Rating: 5
Comment: From the roof to solar, gutters to patio cover, we have been very pleased with their work and professionalism. They worked closely with my stucco contractor and were always on time and ready. They asked for feedback and all changes were made to 100% satisfaction. They even gave me an awesome referral for my A/C unit and helped work out a payment plan for my patio cover. Amazing company that I would refer to anyone.
Name: R***** P*******
Date: 2021-09-07 22:01:33
Rating: 5
Comment: Our roof popped a leak so it was time. The tile roof was 32 years old so we went for the entire lift of all the tiles to install new underlayment and thermoshield as we cant add more insulation in the tiny attic space.Solar was installed at the same time. R&L listened to us about system size, panel placement so production is as expected when expected.R&L staff kept a tidy work space cleaning at the end of the day along with a magnetic sweep to catch nails that escaped.