Quality First Home Improvement, Inc.
address: 6545 Sunrise Blvd, Citrus Heights, CA 95610, United States
Phone: +1 916-866-3414
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 916-866-3414
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
category: General contractor, Bathroom remodeler, Concrete contractor, Kitchen remodeler, Patio enclosure supplier, Remodeler, Roofing contractor, Solar energy system service, Window installation service
rayting: 4.6
site: https://www.qualityfirsthome.com/
rayting: 4.6
site: https://www.qualityfirsthome.com/
Roofing contractor near me:
VA Roofing & Services | Bay Area Roofing Master Inc | California Roofing Install and Repair | Western Pacific Roofing Corporation | GN RoofingName: K**** K***
Date: 2023-11-30 17:18:02
Rating: 5
Comment: Jim is a true professional, and if he wasn’t in the roofing industry I’d most certainly hire him in the auto industry.. very honest, very knowledgeable, and above all class act..
Name: S***** N*****
Date: 2023-11-30 00:50:10
Rating: 5
Comment: I had a kitchen remodel that included a quartz countertop, backsplash, and LED lighting. Very pleased with the quality of materials and work. Kitchen downtime was kept to a week, reasonable for a kitchen remodel. I had a low counter section that I was worried about, but they made it look really clean.
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Name: R*** R***
Date: 2023-11-21 20:41:36
Rating: 5
Comment: Mithun Varghese was extremely knowledgeable and easy to work with. I would highly recommend him for a breakdown of any home improvements you have in mind. Outstanding.
Name: C******* R***
Date: 2023-11-18 02:40:49
Rating: 5
Comment: Was very informative and patient. Helped my grandmother to her rocking chair. Will be calling specifically for this rep. He knows what he’s doing.
Name: O*** B*****
Date: 2023-11-15 03:54:22
Rating: 5
Comment: Aaron knocked it out of the park with his presentation and knowledge. Professional and personable. Overall great experience.
Name: S***** G*****
Date: 2023-11-14 23:13:11
Rating: 5
Comment: Nate Shirley and Luis Gutierrez were very professional and knowledgeable in explaining everything to me. Once the bathroom is completed, next project is the kitchen and then all windows will be completed by Quality First. I recommend them and give a 20 Star.
Name: M****** R********
Date: 2023-11-07 01:45:16
Rating: 5
Comment: My overall experience has been really great! Luis was very knowledgeable about the services they provide and even helped us on making sure we got what we needed within our budget. He was very patient and took his time to really explain the cost breakdown and options! We moved forward with getting our gutters replaced and installed gutter guards. As promised, it was scheduled 2 weeks out, and when the workers came, it was done in a professional manner. They left my home and the surrounding area spotless. I would definitely use their services and recommend to anyone who is looking to fix and remodel their home.
Name: A***** L****
Date: 2023-11-03 19:24:40
Rating: 5
Comment: Im amazed at how awesome and brand new my home looks after having it painted by Quality 1st! They did my window installation back in 2014, and Im so glad I used them again for my exterior dry rot repairs and painting!! I will definitely use them again for other home projects in the future!The guys that came were just great! On-time, polite, professional & and super detail oriented! They left nothing undone! In under a week, they power washed, repaired and prepped my exterior, primed and painted everything perfectly!Will update with photos once everything is cleared out and tape pulled off!Thank you Quality 1st for improving my home for life!!
Name: S******* A******
Date: 2023-10-24 06:13:52
Rating: 5
Comment: We met with Nate tonight to talk about replacing our roof, how long it would take to replace, and how much it would cost. Much to our surprise, he went into more depth about the roofing process and the company as a whole than I could have ever imagined. I didn’t know there was so much that goes into replacing a roof and the different products that different companies use but Nate did an excellent job at explaining them and answering all of our questions. He was amazing to work with and very professional! You can tell he truly loves his job! This is our first time replacing a roof on a house and we are excited to have it done because of how much information Nate was able to give us and how passionate he was when talking about the company. I am looking forward to coming home and seeing our new, beautiful roof every day once it is done!
Name: M*** M******
Date: 2023-10-10 17:21:26
Rating: 5
Comment: He was very professional and I really liked the presentation and the product thank you 😊
Name: D***** K**********
Date: 2023-10-05 03:29:48
Rating: 5
Comment: I had the pleasure of being introduced to Quality First’s products and services by Colin Bardin. I wanted to note how much I appreciated the thoroughness of his presentation. Colin took the time to walk me around my house to inspect its current state and made recommendations on repairs and improvements and showed me the benefits of choosing Quality First as a contractor. I was quite impressed by the amount of knowledge Colin possessed around the materials as well as the interactive demonstration. Of all the other contractors I’ve interacted with for home projects, this was by far the best experience.
Name: F**** H***
Date: 2023-09-20 19:52:05
Rating: 5
Comment: Everyone I talked to at this business was super. Especially Stacey and Micah! I am not a client, just a Realtor with some pressing questions on a hime they had done work on. They answered their phones, listened and worked so quickly. They took ahold of the issue like it was their own! I will be referring folks to this business! And they do AWESOME work too.
Name: S****** M*****
Date: 2023-09-20 03:17:23
Rating: 5
Comment: Vince and Nick did a great job putting our sliding glass door. Both of them were very professional and went above and beyond to make sure we were happy.
Name: M****** M*****
Date: 2023-09-12 17:44:53
Rating: 5
Comment: Quality first did another amazing job on our doors. I absolutely love them so much I refuse to use anyone else. Thank you..
Name: s****** k***********
Date: 2023-09-02 22:44:14
Rating: 5
Comment: Nate was Amazing in his presentation. He was very thorough in the process Quality first Home follows for Concrete and turf installation and the value they would bring to the table. He was very friendly and worked with us to make us happy.
Name: C****** H******
Date: 2023-08-29 17:32:09
Rating: 5
Comment: Great quality patio door. Service was great. Vince and Nick did a great job of installing the door. We are very pleased with the whole process and product
Name: a*******
Date: 2023-08-24 00:15:30
Rating: 5
Comment: Got all my windows replaced in the whole house. Job was completed in 2 days. Everyone was very professional and respectful. The job was done great and love our new windows. Quality First living up to there name. Shout out to Mike Morton for completing the install with care and staying late to run through all the details of the job, all the questions I had and explaining benefits of our new windows. Thanks everyone at Quality First.
Name: m**** m****
Date: 2023-08-22 21:59:04
Rating: 5
Comment: Mithrum did a great job of explaining everything and the history of the company. The best thing was actually showing me a hands on demo of the window and how it works with temperature reduction. He was even able to get me a great price vs the competition and keep my preexisting window cover.
Name: K**** E******
Date: 2023-08-18 20:36:42
Rating: 4
Comment: Great service, very professional, but bid was twice the amount as other bids for the same service
Name: A***** N*******
Date: 2023-08-17 20:21:01
Rating: 5
Comment: Colin Bardin was a great guy, I was most interested in the solar battery and he got me a deal that I’ll be accepting in the near future
Name: D**** W***
Date: 2023-08-08 20:10:25
Rating: 5
Comment: I spoke with Colin and Bryan from Quality First about my roof and they came out and installed my roofing in about a month later and they did a fantastic job it looks so nice. It was a lot of work. They showed up at 7 AM and did it in less than two days.Now they installed flooring, kitchen cabinet reface and quartz countertops. The kitchen is much brighter now. The installers did a great job.They installed a concrete patio in the back. We have used Quality First on 3 separate times, Colin was my sales rep, and it worked out great.
Name: J** M******
Date: 2023-08-08 18:11:33
Rating: 5
Comment: Ken came out and quoted me on my project. He was on time and friendly and most importantly was able to answer all of my questions.
Name: M****** H*****
Date: 2023-08-08 17:29:26
Rating: 5
Comment: Absolute consummate professionals. Every member of the team.The roofing team worked fast, they were polite and friendly, and did an amazing job!There wasn’t a single nail, shingle or wood anywhere on the property after they were done.
Name: r***** h****
Date: 2023-08-05 18:33:40
Rating: 5
Comment: Low pressure, friendly, knowledgeable, and highly professional reps! Thank you Craig and Galen! A very educational and inspiring meeting. Looking forward to doing business with you!
Name: C*** P***
Date: 2023-08-05 17:27:24
Rating: 5
Comment: He did an amazing job seemed to know a lot about their products took his time giving us all the information that we needed and answered any questions we had didnt say yes at the moment due to our finances but I will use them in the near future.
Name: J***** D** R******
Date: 2023-08-03 01:37:32
Rating: 5
Comment: Colin and Nate are very professional, very informative, fun to be with .They just install insulation and ductless heating and air and solar. When its hot outside its cold inside. When its cold outside its warm inside. Because of the insulation we use minimal air conditioning. It made a big difference from before.
Name: L****** D*****
Date: 2023-08-01 09:40:20
Rating: 5
Comment: Great salesman. Thoroughly explained everything and how the remodeling process would go. We will be using them when we do our kitchen remodel.
Name: W**** C***
Date: 2023-07-22 22:46:31
Rating: 5
Comment: Both representatives were very pleasant and knowledgeable. We are scheduling with Quality First for our kitchen reface and to paint our home.
Name: K****** H*******
Date: 2023-07-22 20:12:43
Rating: 5
Comment: Daniel did a great job of explaining the company and our options. There were no hard sell tactics, just options and a quote. My wife and I have not made a decision yet to have the work done, but once we decide, Quality First is on top of our list.
Name: R***** D********
Date: 2023-07-20 19:00:08
Rating: 5
Comment: Jim came to our home in 2019 and showed us what Quality First is about. We decided to extend the drive way and they did a great job. Jim explained things well and has great customer service. We will use them again for any home improvement needs.
Name: J*** Z
Date: 2023-07-07 05:43:37
Rating: 5
Comment: The professionalism of the representatives of the company is impeccable showing you step by step of who they are who they represent and what the company represents with the highest values.
Name: M**** L****
Date: 2023-06-22 00:32:19
Rating: 5
Comment: During the pandemic, Jim Dacpano provided a quote for insulation. I found him to be trustworthy and reliable. Fast forward two years, I requested to have him come out for an estimate for my flooring. I cannot be more pleased with Jim’s responsiveness, knowledge, and professionalism to the point of recommending him and Quality First Home Improvement to my friends. I look forward to working with him in the future.
Name: K**** A****
Date: 2023-06-21 01:29:45
Rating: 5
Comment: They did a great job on my storm door. It looks great and they were quick
Name: L****** W*******
Date: 2023-06-16 23:20:02
Rating: 5
Comment: I had gutter damage due to the storms earlier in the year (2023), and Quality First came out to give me an estimate. Jim was friendly, professional and understanding of my situation. I received a fair estimate and they were willing to work with me on a slightly delayed timeline. The process was painless and I felt comfortable with how everything was handled. Thank you for a wonderful experience.
Name: P***** W*********
Date: 2023-06-15 23:52:50
Rating: 5
Comment: The salesman was very knowledgeable and professional. Prices were higher than other quotes for flat roof using TPO. Battery installation was our first quote
Name: S**** R*****
Date: 2023-06-07 01:47:26
Rating: 5
Comment: Had a very informative and careful review of current roofing issues. Colin took time to share photos and documents with my son as well to be certain we all understood the terms of his proposal. The work was completed within the established time frame. Installers wired efficiently and thoughtfully. Rain gutters replaced and installed.
Name: c***********
Date: 2023-06-03 19:30:30
Rating: 5
Comment: Nate came to our home on time and well presentable. He was very personable but always professional. Immediately he made us feel comfortable. He is very knowledgeable and thorough. He is definitely passionate about the company he works for which the sense that we got was that they are reputable and honest. Nate gave us an outstanding presentation
Name: M**** M******
Date: 2023-06-03 14:41:04
Rating: 5
Comment: Ken did a great job explaining the process and options. He really took his time - I didnt feel like he was rushing at all and I liked that. All in all a good representative of the company. The people that performed the work were also very good. They were efficient, did a thorough job of the prep, which we all know is a pain in the butt. The house looks great. They cleaned up everything when they were done - even moved my patio table and chairs back to where it came from. They made the process as painless as possible for me.
Name: r****** b*******
Date: 2023-05-24 00:37:27
Rating: 5
Comment: Colin was very knowledgeable about the newest tecknology in modern roof systems that reflect heat away from the attic, combined with the benefits of different types of insulation and venting work to reduce the heat build up naturally free of any charge from any power company while increasing roof life and appearance demonstrating even dark composition roofing can reflect heat. Colin showed how the shingles increases R values using materials not to mention the fact the company has been in business and in good standing for many years earning the highest ratings in the business because they dont cut corners producing a finished product that really sells itself from the benefits gained. The roof reflects external heat from entering the attic reducing both utility costs gas in the winter, and electricity costs in the summer, which overtime pays for the roof just with utility savings while having a new roof also reducing property and casualty insurance rates all at the same time!
Name: W**** L**
Date: 2023-05-09 05:10:41
Rating: 5
Comment: Brady Terwilliger is a very friendly, well versed sales person.I felt I would be in good hands.The Company should be proud to have him....That being said...I wil not be using Quality First because of the price.Though it is impressive to haveALL the awards, and credentials, it does not effect my decisions one way or the other.Thank youWendy Lee
Name: D**** H***
Date: 2023-05-04 02:40:37
Rating: 5
Comment: I am very happy to see professional people still around . Colin, this gentleman is who would define professionalism. Colin is very knowledgeable of his profession and products . Quality First and Colin Bardin know how to do business with integrity.
Name: B***** C********
Date: 2023-05-02 21:06:50
Rating: 5
Comment: Colin helped us sign up for a kitchen cabinet remodel. I didnt have any trouble at all. Im very happy. If I had to have anything else done I would certainly call back.
Name: D****** R***
Date: 2023-04-28 05:53:28
Rating: 5
Comment: Today, Nate Shirey from Quality First came out to measure my front door for a new storm door. He help me pick out a color and design that will work perfectly with my new front door. He was very knowledgeable about the product. He was selling and showed me a sample of the quality of the door. Just the small corner sample piece was very heavy. This is no thin, cheap piece of metal. The door is obviously top quality and I can’t wait to get it installed. I am excited to be able to share pictures with you once it’s done. Thank you Nate for knowing your product and helping me pick out just the perfect door. I know that’s going to make a big difference in the way my house feels during the summer evenings when there’s a breeze.
Name: C********** P******
Date: 2023-04-26 20:47:59
Rating: 5
Comment: Colin helped informing me about my house and showed me little things to improve my home. I really appreciate Colin for being on time and giving me options of their service.
Name: C***** B******
Date: 2023-04-22 04:15:14
Rating: 5
Comment: Ken and Marcin came out and bid a project for me. They were on time and knowledgeable—I was happy with their assessment and how they built their bid.I haven’t contracted with the company yet—a capital allocation decision on my end can’t be made for a couple weeks. The upfront was pleasant.
Name: T*** T*******
Date: 2023-04-20 15:23:33
Rating: 5
Comment: Nate did a great job explaining Quality First and their services. He explained all aspects of the kitchen remodeling/refacing project. He accurately assessed our kitchen and the refacing options available based on our kitchen layout. After learning how extensive a Quality First refacing entailed, we confidently chose to have Quality First reface our kitchen.After thoroughly explaining all the finance options, Nate processed our loan. He connected us with the Project Manager and set up our meeting with the Designer at a time of our choosing.The Designer, Artur, arrived with all the information needed and not only confirmed the details Nate described but added additional refacing work at no extra cost. Arturs eye for detail and experience made the design phase remarkably quick.Update: Artur and his crew did an amazing job! He was able to accommodate our last minute alterations. All of his crew were very professional and respectful of our home.
Name: A***** N*****
Date: 2023-04-15 18:25:30
Rating: 5
Comment: Very professional and thorough. Answered all questions. We’re still getting estimates from other companies for landscaping our backyard.
Name: m***** m********
Date: 2023-04-15 01:20:01
Rating: 5
Comment: I recently had the pleasure of having a conversation with Ken Woldhagen for my exterior house painting project, and I can confidently say that my experience was outstanding from start to finish.Ken was incredibly knowledgeable about the products and services offered by the painting company and took the time to explain everything to me in a way that was easy to understand. Moreover, to show the quality of product, Ken demonstrated the quality of their product by running a physics experiment. My wife and I were very excited about that demonstration. He was very patient with us as we asked questions and made decisions about the color scheme and other details of the project.What stood out to me the most was Ken’s exceptional customer service skills. He seems to be very responsive to my emails and phone calls. They seem to be also very flexible with scheduling and worked around my busy schedule to ensure that the project was completed in a timely manner.In the end, I am sure that my house would look absolutely stunning which makes my family extremely happy living in such beautiful house. I would highly recommend Ken Woldhagen and the painting company to anyone looking for high-quality exterior house painting services. Their professionalism, expertise, and customer service are truly outstanding, and I would not hesitate to work with them in the future.
Name: D******
Date: 2023-04-06 01:00:56
Rating: 5
Comment: Two representatives spent about 2 hours + to consult about the backyard and front patio plan.I appreciated their time and the knowledge they shared regarding the whole procedure. They have are competitive with financing and warranty
Name: C****** S********
Date: 2023-04-01 20:55:55
Rating: 5
Comment: Ken was extremely professional, knowledgeable, and he gave me enough information to make an informed decision. I plan to contact Ken again when I am ready to dive into improvement projects on my home.
Name: R****** G***
Date: 2023-03-25 02:59:36
Rating: 5
Comment: Nathan was very knowledgeable and answered all of our questions and concerns. He was very personable and patient with us. He was very helpful, we highly recommend!
Name: T** L** F*****
Date: 2023-03-21 01:36:41
Rating: 5
Comment: Nate is a good friend, and I take care of his sweet children. When we were ready to redo our windows he was the first person I thought of! He was professional, and listened to exactly what we wanted. It took us a minute to get the financial stuff in line and he waited patiently for us to square things away! I’d highly recommend him! Can’t wait to have our windows, slider, and insulation done! This summer will be much cooler!
Name: M******* M*****
Date: 2023-03-19 01:29:39
Rating: 5
Comment: I made an appointment with Nathan and had a great experience overall. He knows the company very well and explained every aspect with great detail. He is very professional, thorough, and friendly. I recommend anyone interested to make an appointment with him.
Name: A***** J* H*****
Date: 2023-02-21 22:37:09
Rating: 5
Comment: Jim was a great easy going experienced guy to work with! His demeanor and professional attitude put us at ease as he assisted us with our first purchase of windows as first homebuyers. We enjoyed our experience with him.
Name: D*** A*****
Date: 2023-02-08 20:04:28
Rating: 5
Comment: Cerilio was very easy to talk to. Colin’s pictures of my roof and solar were very helpful, and he told me a lot of information I was not aware of. Excellent customer service!
Name: D*** B*******
Date: 2023-02-02 04:48:39
Rating: 5
Comment: Love my salesman, love the quality of the work.BUT! Literally HATE! Trying to get the job completed. Started my addition of 2 more solar panels on 6/23/22 as of 2/1/23 still waiting for completion. Pressured by the finance company and quality first office staff to sign off on the project with a heart felt promise that the job would be completed. I signed off and now the system with the new updated panels are not communicating with the existing panels they need to order the right equipment in order for the system to function. This is really giving me so much grief for the money I’ve spent I just wish I hadn’t done this. My existing solar and painting of my home was the same, you’d think I would have learned my lesson. But really thought it was just me being inpatient.Totally beside myself.
Name: C**** C*****
Date: 2023-01-26 03:02:58
Rating: 5
Comment: Had an appointment for a quote with Aaron, he was great, professional a d courteous. Explained everything very well. Hope to work with them on our roof soon! 👍
Name: S***** W******
Date: 2023-01-20 18:18:59
Rating: 5
Comment: Quality First its our motto, not just our name. Quality First is highly professional and appreciates and treats their customers like family. The products are of high quality, they are Diamond Certified 16 years in a row and Presidential roofers. I enjoy working here with a great employee work force. Our CEO Gary and co founder Jerry truly care about each employee and provide a wonderful place to work. Mike L and Linda B. are super managers . We all take pride in our place to work!
Name: D***** V*****
Date: 2023-01-20 18:09:18
Rating: 5
Comment: After seeing some online reviews I was bit hesitant at first, but the representative over the phone was extremely professional, persistent I must admit. However Im glad they gave me a call, they helped me get the project I wanted done in a top notch manner. I recommend this business to friends and family.
Name: S***** H*****
Date: 2023-01-19 02:03:09
Rating: 5
Comment: Excellent first interaction with Jim, he was patient and spent time explaining the work process and answered my numerous questions. I will refer friends to this company and will use them for future projects.
Name: J O**
Date: 2023-01-10 22:48:54
Rating: 5
Comment: Colin B. came by my home today to discuss options for bathtub replacement and bathroom remodel. He is a very respectful, knowledgeable, and honest man. He answered all of my questions thoroughly. He represents his company well. He gave me quotes for several options, including financing possibilities, and a disclaimer that the prices may change. I very much appreciate that he did not utilize high pressure techniques I have encountered with other estimators and salesmen. Next step is to follow Judge Judy’s rule and get two more estimates, plus decide whether I want just the tub/shower or a complete remodel. Thank you, Colin, for all of your help!
Name: J**** W*****
Date: 2022-12-31 02:24:55
Rating: 5
Comment: Colin at Quality First had helped me with my last projects. They are a 10 for sure. The workers who did the kitchen was amazing. Everything was amazing. I was very pleased. In fact I kind of miss their accent!Update: I just got my bath remodel and new flooring. The installers were very good, very hard workers. They were very neat as far as cleaning up after. I thought that it was impressive.
Name: E*** W*****
Date: 2022-12-30 23:17:52
Rating: 5
Comment: I was very pleased with Colin from Quality First. He was very professional and informative. In the past Quality First replaced my roof which I was very happy with and now Im looking forward to having my new front door installed. I have several more projects instore with Quality First in the future.Update: Just had my front door put in and I must say I am thoroughly impressed with it. Cant wait for my next project with Quality First.
Name: N**** R*****
Date: 2022-12-21 23:31:17
Rating: 5
Comment: Jim was incredibly knowledgeable and helpful throughout the entire process. He explained everything in detail, and checked in regularly to make sure the project was on schedule and that I was happy. He was also very kind to me and my family which goes a long way. Oh, and the roof was installed in 2 days with minimal interruption. Highly recommend.
Name: S***** S*****
Date: 2022-12-15 01:46:12
Rating: 5
Comment: The installers were professional, friendly and efficient. Just completed sliding glass door. Very happy with installation. We thank Colin for referring this team. We are impressed with his concern after the installation.
Name: S***** C***
Date: 2022-12-09 01:43:46
Rating: 5
Comment: Jim gave me a presentation about the company, its owners and the producers they offer. My previous experience with getting my home painted was absolutely abysmal. Jim was very professional and knowledgeable and Im looking forward to working with him and the whole crew!
Name: D**** F*****
Date: 2022-12-08 21:18:19
Rating: 5
Comment: They removed existing gutters, put new ones up. We had a good rain and everything is flowing good. They did it fast. My roof needed extra repairs. The installer did a fantastic job. I couldnt believe how quickly he did it, hes a true carpenter.Colin signed me up for gutters, doors and now bathroom.
Name: C****** C********
Date: 2022-12-08 17:24:11
Rating: 5
Comment: Colin did an excellent job covering our needs and went above and beyond our expectations. He was very thorough in his explanations and worked hard to work with us to do what we could afford. I have used this company in the past and will continue to use them in the future.
Name: C****** W******
Date: 2022-12-05 23:13:33
Rating: 5
Comment: See updated review below.(January 2020) Colin Bardin gave us a great presentation today. He showed us the product tex-cote and how it works. He explained with excellent detail not only how it works, but he also covered guarantees, and how the job would take place from start to finish. My husband and I were very impressed with Colins professionalism and friendliness and very impressed with the product as demonstrated. Colin is an asset to Quality First epitomizing what Quality First stands for.Update to review (October 2021): The paint job on the home faded in less than a year. Im still trying to work with Quality First to have the paint job corrected. Im unsure they stand behind their guarantee. Please, be aware quality also does not seem as good as stated. I will update you if the issue is resolved.Updated November 29, 2021: Great news, Quality First stood behind their guarantee proving to us and the Better Business Bureau that they are a reputable business. Today, they applied the tex-cote product to the painted areas of the house that had faded. The tex-cote will prevent future fading. Quality First (Oleg and crew) worked hard and fast. We are thankful for their actions to show that quality and customer satisfaction are important to them. Update rating from 1 star to 4 stars, not 5, because it the long time it took to correct.Update 12-5-22Hello everyone, guest what? Upgraded review to five stars! Paint job is still doing great! Also, Colin stopped by to say hello and see how we are doing. We are doing great and even better with Colins visit. He has provided the very best customer service. Quality first is lucky to have him. He stopped by just to say hi and make sure we are doing well and still happy. Thank you so much. Colin should be giving a raise and be promoted. He definitive has gone out of his way to keep us happy and loyal customers.
Name: A******** S*******
Date: 2022-12-05 16:05:11
Rating: 5
Comment: When quoting my first, of what looks to become several projects, Nate did a wonderful job. He was very knowledgeable about the products and project scope. He didnt come across as a typical salesman that pushed a sale but was very respectful of my time frame and more importantly budget. He was a great representation of what the company stands for.
Name: S**** T
Date: 2022-11-16 16:44:43
Rating: 5
Comment: Andre was by far the most skilled and friendliest representative. I rarely feel comfortable inviting strangers into my home for home improvement estimates but Andre was the exception. I am certain I will trust my future business with him. An added plus…my 100 lb. Akita gave him paws up. THAT speaks volumes to me.
Name: C**** H***
Date: 2022-11-08 01:17:08
Rating: 5
Comment: Appointment with Colin very thorough and impressive. The product as demonstrated by Colin, is very impressive and we will definitely use this company and product in the future if possible. Would not hesitate to refer to others.
Name: M*** L****
Date: 2022-11-04 22:08:39
Rating: 5
Comment: While we didnt use this company for our current project, Aaron Vonstaden was an awesome sales rep to work with. He was on time, professional, knowledgable and straight forward. So much of business is about the customer service, and Aaron provided top notch service when he came to our home to provide a quote.
Name: J**** T*****
Date: 2022-11-02 00:31:53
Rating: 5
Comment: Quality First had a professional crew at our house for a week. They did a wonderful job cleaning, preparing and painting the exterior of our house. They showed up on time every day and made sure we knew what to expect them to do each day. They were polite and professional and willing to do extra needed repairs and helpful tasks that we requested at times. The house looks great with their very special paint product and we are very pleased with the final finish.
Name: T****** W******
Date: 2022-10-27 16:54:16
Rating: 5
Comment: Jim was great representing Quality First and meeting our needs. He was friendly, knowledgeable, and offered great products. He was very approachable and provided any updates needed. A+!
Name: d**** t*****
Date: 2022-10-26 04:24:53
Rating: 5
Comment: Andre and Scott were great. No pressure answered every question thoroughly and honestly just felts like old friends from the start. They took their time in evaluating our wants and gave us honest honest options. They are at the top of our list
Name: G*** M******
Date: 2022-10-20 01:30:43
Rating: 5
Comment: We wanted to get our driveway replaced. Andre offered excellent and professional customer service throughout our appointment. We received our quote same day. We are still trying to figure out our budget for this project but we cant wait to do business with them.
Name: D****** B****
Date: 2022-10-12 00:41:25
Rating: 5
Comment: Its been 2 years since are roof installation and we are delighted with the results. We could not be happier with the workmanship, the professionalism and of course the quality of the roof that was installed. We will definitely use there services again and recommend Quality First Home Improvement to all family and friends....Great Job.
Name: A***** P****
Date: 2022-10-10 20:59:04
Rating: 5
Comment: I replaced all my window a year ago snd got mee doors installed. The service was great, well done, and fast. I definitely see the difference in my temperature in my home bu 10 to 16 degrees. Now im looking to have my home attic re-insulated by them for additional improvements.
Name: D L**
Date: 2022-10-07 03:31:46
Rating: 5
Comment: Aaron was very accommodating and understanding. He met us as we got locked out of our house- regardless of being at the end of the day we never felt pressured or hurried. Super patient and polite.He was able to answer all of my questions about multiple services that I didn’t know much about.Was very sweet to our entire family.All of the work examples we were shown looked fabulous and very well done.
Name: R*** R******
Date: 2022-09-28 00:03:45
Rating: 5
Comment: I think Colin’s roof presentation was excellent!They just finished the roof, and and I think the roof was excellent as well!
Name: A*** K***
Date: 2022-09-24 02:19:06
Rating: 5
Comment: Colin did the Solar and heating/air inspection. He is the best tech I have ever experienced. He knows his job and very professional and humble person. I learnt a lot about Solar and HVAC. Thank You Colin.
Name: M***** S*******
Date: 2022-09-23 00:11:03
Rating: 5
Comment: Two very pleasant gentlemen were at my home today to thoroughly explain what they were going to do to replace my roof. They agreed to provide top quality and an excellent construction crew to give me the best roof in town!
Name: S******** M*****
Date: 2022-09-10 20:09:32
Rating: 5
Comment: Company had previously provided patio cover work at a different location a while ago. Was impressed by the service especially when a small hiccup with the attachment to the house. Service team were polite and helpful. I recommend this company and plan to have them for future work.
Name: N**** D***
Date: 2022-09-02 23:48:35
Rating: 5
Comment: Excellent service. Very nice contractor and crew. Good attitudes and showed up timely. Kitchen and 2 bathrooms redone. They are beautiful and bright. They were able to enlarge the little shower we had that was so small you barely could turn around in it to a space that is large enough for 2 people. Very much recommended.
Name: S*** T*******
Date: 2022-08-27 19:10:46
Rating: 5
Comment: The installers did it super fast, it was over 100 degrees, and they were just really nice people. They didn’t do anything without asking my opinion first. I thought it would take a week and they did it 2 and half days. They did a great job, they didn’t cut any corners.
Name: D*** T*******
Date: 2022-08-25 21:03:52
Rating: 5
Comment: The porcelain tile flooring install exceeded all my expectations. All the grout lines from end to end including the stairs are in sync. The guy who installed it was a master. I saw pictures of his previous work and it looks like Hearst Castle. This flooring looks like a work of art. I the price was great for the amount of work they had to do here.The demolition took a lot of muscles, these guys had it all. The old tile flooring at the entry way had a ton of mortar and chicken wire. There were a lot of angles in the hallway and closets. Even the sharp angled flooring you can’t see like in the closets, the installer did the cuts and installation perfectly. I can tell by the mirror like reflections on the floor, the tiles are perfectly level. The installer is a master of his craft. I’m absolutely pleased.I highly recommend Quality First and Colin was a competent, courteous, well versed salesperson.
Name: G**** R*******
Date: 2022-08-21 03:07:26
Rating: 5
Comment: Although we didn’t use quality first home improvement, I found Frank to be a very professional representative of your company. Frank took his time to explain every aspect of the proses of putting on a new roof to me and my wife. At no time did we feel obligated to purchase anything. Your company is lucky to have a representative like Frank working for Quality First. Sincerely Gregg & Suzanne.
Name: D***** D**** (*****************
Date: 2022-08-16 21:57:20
Rating: 5
Comment: Nate was amazing and Quality First Home Improvement is a company that genuinely cares about their customers! We were blessed to have him on our team. He cared about the well-being of our family and made the experience stress-free for us. We are very grateful that he pulled strings for us and our children will soon have the backyard that they deserve. GOD bless you Nate!!
Name: V****** W*******
Date: 2022-08-11 02:34:11
Rating: 5
Comment: I received an estimate today from quality first with Aaron Vonstaden. Aaron was very professional in all ways. He gave me a very good presentation and explained everything in details. Aaron was able to answer all my questions regarding windows. This was my best estimate yet with how everything was explained. Thank you Aaron!
Name: M** L**
Date: 2022-08-11 00:28:35
Rating: 5
Comment: Colin from Quality First Home Improvement was very professional and very friendly. He was very informative and gave us really some really good idea on how the patio cover would look like. I would recommend this company to anyone who is looking for good and quality work.
Name: N**** N***
Date: 2022-08-09 22:06:11
Rating: 5
Comment: Ken was very knowledgeable and took the time to explain the entire process. It was invaluable to be able to see the high priority quality plays in the business. I dont know anything about concrete but Ken made sure to explain every step of the process.
Name: J**** H*****
Date: 2022-08-03 16:21:29
Rating: 5
Comment: Bob was incredibly responsive and was early to every appointment we had. We considered changing the scope of the project after the original plan was drawn up and Bob was very easy going and very willing to rewrite the project to fit in our new plan (although our original plan is what we went with) Bob walked us through the process, explained the time frame and over all did a great job with his personalized customer service. It was added value when Bob indicated if we ever had questions regarding home improvement, even if his company would not be doing the work, we could call him and he would provide insight drawn from his many years of experience.
Name: C****** C*****
Date: 2022-08-02 21:45:02
Rating: 5
Comment: Nate gave a very professional presentation regarding installing a new concrete driveway for us. He went over all the details, answered all of our questions, and explained everything very clearly. We signed the contract and are looking forward to the work being completed.Thank you, Nate!
Name: S***** S****
Date: 2022-08-02 20:51:28
Rating: 5
Comment: Colin from Quality first was very helpful and answered many questions. Great customer service . Windows are of great quality and is a wonderful future investment. 5 star employee and product!
Name: M****** M*****
Date: 2022-07-30 23:15:42
Rating: 5
Comment: Ken was both knowledgeable and professional. This company was very unimpressive on a previous visit, but I agreed to hear them out on another project. Without Ken....Quality First would not have my business. His customer service is what won back a chance to do business... Give that man a raise!!!
Name: V*** H***
Date: 2022-07-27 19:45:59
Rating: 4
Comment: Had concrete done in July of 2021. I put a claim in Welshmen it cracked about a couple of Montreal later. Spoke to a couple project managers and no one ever came out to fix it. Complained to the Vice President Scott who said he was going to send someone to take a look at it and fix it. It’s July 2022 and no one has come to fix it. Called them again today and was told that nothing was communicated to the installer to fix it. Each and every single time I called, I was told they have to see what the installer’s schedule was. This is how this company works. You pay Quality First or get a loan from a bank. They contract out the work to a third party. Quality First is not responsible for the work that is done. It’s the installer… a third party that you have to get to through Quality First. Consider this before getting work done.***update***After posting my review, Quality First responded to me and quickly fix the concrete.
Name: M****** B***********
Date: 2022-07-26 16:11:58
Rating: 5
Comment: Chaz Butler was QFHI’s representative who came to our home to provide an estimate. He was very knowledgeable about the product; I wonder about a disconnect between my conversation with the scheduler and Mr Butler regarding our financing choice. The price was a bit high overall but I chose QFHI because of its ratings and length of time in the industry.
Name: J**** W****
Date: 2022-07-22 19:08:16
Rating: 5
Comment: My Salesman, Colin was punctual, friendly and worked with me to become familiar with the new roofing materials being offered. He assured me that Quality First would make adjustments as needed along the process of installation and followed up with me to the end of the installation.
Name: c* H*****
Date: 2022-07-15 20:48:15
Rating: 5
Comment: Colin Barden was my designer who he gave me a great deal of time and patience. He was careful in helping me with my exact needs regarding the construction as well as my budget. He spent hours with me going over every little explanatory detail so I would clearly know what to expect and what window construction and installation consisted of, there were no unwanted surprises. I am very happy with my choices and the ending results.
Name: C***** B*****
Date: 2022-07-13 23:41:08
Rating: 5
Comment: He was a awesome guy. Told me about what the windows was made of. Went over the price of the windows. How the windows would be done. How long it will take to . I can’t wait for my beautiful windows to be here. I love the American Flag on his name tag. 🇺🇸 Thank you Todd for being a awesome guy. God bless you. 🇺🇸🤗♥️
Name: B****** T*******
Date: 2022-07-12 17:41:09
Rating: 5
Comment: Shiloh was a real pleasure to work and speak with. We were looking to conduct concrete work on our patio. The cost was a bit out of our price range, so we weren’t able to proceed with Quality First. But I would recommend the company based off of my experience with Shiloh. He gave us the time of day to show us what would take place with the entire process. Also, he showed us the materials that would be used and provided us a time frame on how quickly the work would be completed.
Name: B**** M*******
Date: 2022-06-30 03:06:57
Rating: 5
Comment: I had the pleasure of working with Colin and his professionalism was beyond reproach! He took the time to explain to me in detail the types of windows that would work the best for my home as well as where I could save some money. If you are looking for any home improvement, ask for Colin, you wont be disappointed!
Name: A***** Q********
Date: 2022-06-04 18:47:41
Rating: 5
Comment: Quality First installed a solar system and a new roof on my old house. They reached out to us after we moved to our new house and now they’re doing solar on the new place. Colin was super friendly and helpful, made some great recommendations and worked with us to get us the services we wanted at a great price. Everyone at Quality First has been so helpful. I’d definitely recommend them for your home improvement needs.
Name: L****** O***
Date: 2022-05-10 21:26:49
Rating: 5
Comment: AMAZING customer service! We feel they have taken care of us like a member of their own family. Feeling very confident in their quality of product and overall service. Looking forward to working with them on future home improvement projects because we trust their work.
Name: R**** M*****
Date: 2022-04-07 23:30:30
Rating: 5
Comment: Colin came out to our house to give us some estimates on a lot of different things. Even though we weren’t exactly sure what we wanted, Colin was extremely patient and professional! Walking us through our options and explaining the advantage of Quality First. Great experience!
Name: R* H
Date: 2022-04-05 00:50:06
Rating: 5
Comment: There are a number of house improvement projects on our wish list for this year and next, i.e.; patio cover, landscaping, concrete, retaining walls, patio slider, and security door installations. Colin and Dave did an excellent job at listening to our wish list, our priority order and our timeline. Colin as the lead and trainer, was able to provide input and suggestions including pictures of completed jobs. Provided was an estimate for each project, and a much appreciated military discount was included where possible. Financing options were also discussed. We are happy to be in contract now and are looking forward to the start of our wish list becoming a reality!! Thank you Colin for your patience, experience and knowledge in all areas discussed! Dave has an great example! Thank you gentlemen for a professional job well done!
Name: D**** B******
Date: 2022-04-01 01:30:33
Rating: 5
Comment: Aaron Von was my Quality First Representative who came out to discuss my Roof replacement and HVAC.I appreciate his diligence in looking at all financing options based off what is most important to my families needs.He was honest and admitted when he was unsure about particular details.I look forward to working with him again in the near future.
Name: P**** D* L* T****
Date: 2022-03-18 19:53:38
Rating: 5
Comment: Aaron Vonstaden, was the sale representative who came to my home. He is very professional and honest. He provided me with a very affordable quote and was very transparent about the process and wait times. I plan to hire this company for my patio cover and window needs at a later date.
Name: D****** B*****
Date: 2022-03-06 01:41:35
Rating: 5
Comment: Ken and Eric were punctual, professional, and cordial. They came out to give us an estimate on a kitchen remodel. We discussed what we were looking to get done.It was comforting to learn that the company is A+ rated with BBB and Diamond certified. Eric shared the story of Quality First Home Improvement, its reputation, and commitment to quality. Ken provided us with the written quote.We have not committed to getting the work done yet, as we are in the beginning process of evaluating quotes, but are convinced that weve connected with a good business that will be able to meet our needs.Thanks again Ken and Eric.
Name: M**** M*****
Date: 2022-03-03 16:43:53
Rating: 5
Comment: We had our kitchen done with Arthur and team. They were clean, polite, and excellent craftsmen. Jim was responsive.They did so well with our kitchen, we had them do all of the flooring and the downstairs bath. Beautiful. Love it.
Name: J** S******
Date: 2022-02-19 04:05:11
Rating: 5
Comment: Colin our representative was very thorough and informative he did a very good job of giving us all options available and would definitely recommend him to anyone looking to haveAny of the services they offer. There warranty is outstanding and the quality of workmanshipThey have available is definitely above and beyond other companies.
Name: J*** N*****
Date: 2021-12-18 03:15:32
Rating: 5
Comment: We have not used services from the company yet but I have very good things to say about the level of knowledge that Greg has and the realistic approach to what needs to be done for a sizable project. We are still in the planning stages but the information Greg provided is invaluable to help us get to the next steps. We will definitely be calling them back when we’re ready to move our projects to the next level.
Name: i C**
Date: 2021-12-08 03:27:09
Rating: 5
Comment: I had my roof done by Quality First and was extremely satisfied with the work they did. Their crew was professional and courteous. The company did such a great job that Collin and Marcin ended up earning my business to replace my windows. I would recommend Quality First to anyone looking on upgrading their home.
Name: P*** B*****
Date: 2021-11-16 23:57:12
Rating: 5
Comment: Don came out and measured our home to provide us with an accurate estimate of painting costs. He then did a presentation detailing the products they use and the process to install them. Due to other circumstances we decided to not do the job at this time but will keep Quality First in mind when we are ready to move forward with the job.
Name: L**** H***
Date: 2021-11-04 21:38:46
Rating: 5
Comment: Quality First replaced my roof and painted the outside of my home. While Im very happy about the roofing, the painting made the biggest difference for my wife and I. The painters were Oleg, Max, and Oleg (two Olegs). They were thorough, friendly, and professional. Ive never hired for house painting but these guys made it so easy. I highly recommend Quality First for any of your home improvements needs.
Name: J*** L**
Date: 2021-10-30 23:31:32
Rating: 5
Comment: Ken, the representative, came over to provide an estimate for a complete reroof. He helped me to understand the product and service and how it compares to the industry, which I appreciated. Ken also provided useful information regarding the cost of the project and the different ways to pay for it. He was respectful of my request for information and my decision not to make any purchases. I like what his company has to offer, and I’ll give them a call next year. Thanks for your time!
Name: K**** G*****
Date: 2021-10-29 22:01:14
Rating: 5
Comment: I had the pleasure of meeting Aaron Vonstaden for my kitchen bath remodel appointment. Although the company was unable to help with my project due to me already purchasing my cabinets, Aaron was very pleasant and knowledgeable. He let me know what other services you offered if needed for any future projects. He was on time, professional, responsive, patient and didn’t rush through my appointment. I appreciated his help. Thanks!
Name: J*** S***
Date: 2021-10-26 23:37:21
Rating: 5
Comment: Michael came out to give me an estimate for HVAC Unit including my heaterSuper awesome to talk to and very friendly. He understood my issues and offered some discounts as well. Looking to get things going on the next week or so. Very satisfied and will do business with him and quality first.
Name: a******* m****
Date: 2021-10-23 18:31:50
Rating: 5
Comment: Ken was amazing took his time to tell us more about the company and the products. He was always on time and provided the highest quality service. I had called other companies to get a quote on a project most of them kept canceling on me or seemed too busy to even do a quote.
Name: S***** L*******
Date: 2021-10-20 03:23:21
Rating: 5
Comment: We had the chance to learn about how we could have a solar system installed. We committed to purchase such a system after verification of certain issues. My understanding is that the deal is good till Thursday and I will be available to meet with Ken - the very articulate and knowledgeable sales person working for your company - to finish our transaction.Steve and Sharon
Name: J*** F
Date: 2021-10-09 01:37:19
Rating: 5
Comment: Ken was promp and very professional. We scheduled an appointment for an estimate for a patio cover and hes an awesome estimator. We are still in the process of getting settled in and talking to different companies so we havent made a decision until we see all the options but Ken seemed very honest and sincere which we liked and will be something we consider on our final decision.
Name: R****** W*****
Date: 2021-10-02 02:41:16
Rating: 5
Comment: Aaron was on time, professional and courteous. He definitely found me a great deal for my home issues for paint and wood repair. But for now I need time to decide and he never came off as pushy. I was told the quote is good till the end of the year there is a very strong chance I will get the repairs done in the near future.
Name: m*** c*****
Date: 2021-08-26 01:21:16
Rating: 5
Comment: Quality First sales person Aaron Vonstaden came to my home to give me an estimate on work in my master bathroom. He was friendly, professional and totally knowledgeable in representing Quality First and the work required to convert my bathtub to walk-in shower. After receiving thorough answers to my many questions I decide to use Quality First to do the work. I can’t wait to see the finished work. I would recommend Aaron to talk to my family and friends if they needed any of the home improvements offer be Quality First. Thank you Aaron.
Name: Y*** T**
Date: 2021-07-10 21:21:03
Rating: 5
Comment: Colin and James at Quality First signed me up for heating and air replacement and a whole house fan. The installers were very professional and courteous. Anything I asked him, he could explain it. My husband was a production coordinator. He could see these installers’ attention to detail was unmatched. They cleaned up after themselves too.
Name: C****** W***
Date: 2021-06-17 18:55:43
Rating: 5
Comment: I had a new AC unit and Furnace installed by Gustavo Cruz of Quality First. I was told it would take two days for the installation to be completed but he came on time and stated he wanted to get the job done in one day but he may not finish until the evening. I told him it was okay and he started at 2:00 pmand finished at 9:00 pm. After not having my air conditioner working for a month and 3 weeks and knowing that he got my air conditioning going before this terrible heatwave in the 100s was about to hit, I was happy, elated and overjoyed and now Im cooling. He did a great job and Im thankful.
Name: J** J*****
Date: 2021-05-24 19:04:39
Rating: 5
Comment: Even though our 1st impression did not go well quality 1st was given a second shot and proved themselves worthy of earming my business. They responded to my Concerns and suggestions professionally and provided me quality assurance with my Home improvement project. Thank youDoor is now finished looks great. Collin was our advocate and communicated well through the difficult process of installing our custom front door. It took 3 individual work orders to finally receive the promised quality. Without Collin we would be lost. Although the door is gorgeous and are now happy we will not be using quality first in the future.
Name: A** B*****
Date: 2021-05-19 02:10:04
Rating: 5
Comment: This is a review for Aaron. We did not end up signing for a window contract with this company, we just had 2 separate visions for the project but I thought Aaron was a wonderful person to deal with. He was calm and knowledgeable, I did not feel pressured by him at all, and he was very polite. He gave me great advice moving forward and I think he did an excellent job.
Name: M***** H*****
Date: 2021-05-18 02:59:54
Rating: 5
Comment: Quality first did an amazing job on installing my roof. They arent the cheapest, but with all that they offer you are getting a great deal and the peace of mind to go with it. Tom Budiselic and the rest of the quality first staff does a good job of making you feel like you are part of the family. I look forward to giving them my business in the future.
Name: J**** G******* J*
Date: 2021-04-17 18:03:39
Rating: 5
Comment: Found these guys online when I was looking for a roofing company do install a new roof for my home. Let me tell you these guys did an amazing job! The service was professional and fast. I never been more happy about a project before and these guys nailed it. I would recommend these any day of the week, for sure I will be doing business again with them in the future for upcoming project. Thanks guys at quality first you guys are the best! And also a big shout out to Morgan Patterson for helping me make this happen and being thorough and detailed about the company, thanks bro!
Name: i***********
Date: 2021-03-05 02:48:29
Rating: 5
Comment: My wife and I were both impressed with the level of customer service provided by Charles with Quality First Home Improvement. We’re going to have a patio cover and a concrete patio put in and we couldn’t be more excited about working with these guys. Any type of renovation , or work you’re thinking of doing to your home, this company needs to be on the list , if not first on the list of people to call.
Name: B***** G*****
Date: 2021-02-01 01:07:01
Rating: 5
Comment: I hired Quality First to paint the exterior of my home. They had excellent customer service, were friendly and professional. I also reviewed on Yelp with same narrative. Oleg and his crew arrived on time and stayed late into the evening. They did an outstanding job prepping, making much needed repairs, replaced wood beams that had extensive dry rot and replaced worn siding.I chose the Cool Wall System (coating) which help to keep my home cool in summer and warm in winter. My home turned out beautiful and Im very pleased with the finished work.I highly recommend Quality First for you house painting needs. Thanks again Oleg and crew for a job well done.
Name: F*** R********
Date: 2021-01-18 02:56:18
Rating: 4
Comment: I know this company has its share of bad reviews but I took a chance. A gentleman named Josue was the first sales person who was the one who really sold me on the company. He gave a good estimate. I told him we were going on vacation and when we got back we would move forward on doing the flooring and all the concrete work in the backyard. Unfortunately we never heard from him so we just decided to find another company and get it done that way. About 3 or 4 weeks later I got a call from you guys. Seems there is a lot of confusion with your sales team not talking to each other. Anyway, Tom came out and gave us a entirely different and more expensive estimate than Josue. As a result we chose only to do the flooring. I called Arthur for a appointment. His crew showed up Monday morning at 9 oclock and they literally finished the entire job by 5:30!!! That crew is a very good crew they deserve a lot of recognition. They left absolutely no mess behind at all!! One gentleman had to come back the next morning to install all the transitions. 1 hour and he was done!!! Great crew, great fast work, their quality is awesome! Arthur is easy to work with. Great guy. I would definitely recommend your company for flooring! Thanks so much!
Name: N**** S*******
Date: 2021-01-14 02:34:05
Rating: 4
Comment: Had new driveway poured last summer...which looks great. Considering if its time to remodel master bath and/or kitchen. Colin came out initially, the price of 20k per bathroom threw us back. We understand the Quality part, but until I have more ideas about what I want, I cant imagine paying so much, or even putting a down payment up. Colins been great with following up on us, to assure a great project with lots of options. And my husband and I havent jumped in yet believing the timing is just not right yet.
Name: M****** L****
Date: 2020-12-09 03:47:06
Rating: 5
Comment: We had Daniel Terrazas come give us an estimate on a Pergola. He was very personable and professional. He did an excellent job sharing detailed information on the company, which made us feel it was a reliable company to work with. He also did a great job explaining the quality of their work and making sure he answered all our questions. If we were ready to commit to starting this project today we would certainly have done it after Daniel’s presentation but we still need to decide if we are going to use a Pergola in our backyard design.
Name: G*** M******
Date: 2020-10-31 01:38:01
Rating: 5
Comment: I had Aaron and Ken come into my home for estimates on windows & gutters. They were very polite and helpful, and the quality, window features & prices along with payment options appear hard to beat.Ill need to update the review when I finally decide its time to get the work done, but so far, theyve been the front runners for getting my business.
Name: D*** B*****
Date: 2020-09-27 00:29:25
Rating: 5
Comment: Quality First Home Improvement replaced several of our windows with insulated windows. From start to finish, our experience with them was excellent! Beginning with our initial contact with Colin, who explained everything thoroughly and answered all our questions, through to the actual installation and follow-up call, we have been impressed with the prompt responses and service we received, as well as happy with the quality of product and work performed. We would definitely have Quality First do more work on our home as the need arises. Thank you!
Name: E*** B******
Date: 2020-09-23 15:42:34
Rating: 5
Comment: I was shopping around for contractors for a backyard patio and came across a Quality First flyer. They offered a free estimate, which I took advantage of.Derek was right on schedule with the appointment, which was greatly appreciated. He was very knowledgable and professional. His presentation was easy to follow, and I learned a lot about the company and the kind of quality work this company provided.I will admit, my mind was already set to deal with the typical salesman song and dance, but a few minutes into it, I was pleasantly surprised. I didnt feel the usual pressure to commit to any work. He let the certifications do the talking and I felt at liberty to choose for myself.Every question I threw at him, he answered in great detail without hesitation, even explaining the simple things about construction I did not understand. Even explaining the concrete ordering process and how the different grades affect cost.I was convinced that if I went with this company, I could rest assured that my investment would be safe. I did not commit to the project at this time due to unforeseen circumstances, but I will definitely give them a call when Im ready to get it done.This is the standard I will hold every other company to. Great job.
Name: R***** L**
Date: 2020-09-22 22:54:42
Rating: 5
Comment: Ken is very friendly and listened to our needs. He gave suggestions on what others have done because we werent exactly sure what we wanted. Ken is very professional and taught us a lot about the company and product. We could see the quality of their work but we couldnt sign up at this time because we had not anticipated the costs. With purchasing a new home, we have had many services knocking at our door weekly and it has been adding up (we didnt want to overwhelm ourselves financially before our first bills for everything arrived). That being said, Ken gave a great demonstration and we would like to choose Quality First for our future patio & concrete project. As my husband said its not a matter of if but when We told Ken to follow-up with us later this year to see when we can make this happen! I am glad we got the quote and have time to save for this project. For us, it isnt all about getting discounts, its about having someone reliable and that can provide quality products, great warranties, etc.
Name: J**** D*******
Date: 2020-09-17 14:09:40
Rating: 5
Comment: Chaz at Quality First was fantastic to work with. He was very polite and well informed about his products. The demonstration was interesting and Chaz made it fun as well. We feel we got a great deal and look forward to having beautiful new windows on our home very soon!
Name: C******* O*****
Date: 2020-09-13 18:22:48
Rating: 5
Comment: We had several solar quotes from other companies but no one was as knowledgeable as Josue, he was able to explain everything to us and he was the only one that noticed we had holes on our roof and we were required to replace it before going solar. After working with us for several hours, he was also the only one that was able to qualify us for a loan. I highly recommend this company, they did a great job start to finish.
Name: L***** P******
Date: 2020-09-10 17:36:24
Rating: 5
Comment: Very professional, attentive, and listened to my needs and what I was saying. The company has excellent qualities and provides great benefits to their products. We need to save up some more money and recover our finances a little more before going through with a new roof, but we will be giving him a call back in the near future!
Name: H**** G*******
Date: 2020-09-09 19:27:40
Rating: 5
Comment: I haven’t used this business just yet. The consultation I had with Aaron was great. He was very responsive and detailed with how the company stands out from competitors. I was able to see what work they’ve accomplished before/after. I got separate quotes instantly and was able to contrast with my finances. As a new homeowner I have to choose which projects to fund by priority and budget. QualityIs definitely a must and that’s something they pride themselves on.
Name: m*** M
Date: 2020-06-18 23:09:02
Rating: 5
Comment: We needed a roof BADLY.We talked to another company about getting solar panels. I explained to them that my roof needed to be REPLACED before getting panels. After being jerked around with false promises, I decided to dump that other company.Along comes Quality First. They were very professional and reasonably priced. I was so impressed that I got my new roof, new solar panels AND new gutters. I would highly recommend Quality First for any major home improvement project and I will be using them again in the future.
Name: K***** A*****
Date: 2020-06-16 20:44:04
Rating: 5
Comment: Jim Dacpano and Don Eldridge were wonderful to work with. They helped me pick out the best products for my roof. They fought to give me the best deal possible. I had 3 projects that needed to be done (Solar, Roof and Leaf Guard). The crew were professional and courteous and did a great job. The finished product was wonderful. The roof and leaf guard look fabulous. I would highly recommend Quality First for any home project, as I will for any of my future needs.
Name: D**** P****
Date: 2020-03-13 05:37:07
Rating: 5
Comment: I am so happy with my service I received from Quality First Home Improvement. Nick was very knowledgeable and suggested a great patio cover and concrete for my backyard. The dedication and pricing provided to me was reasonable and I can’t wait to have my backyard ready for the spring and summer months. which I’ve needed for a long time.
Name: C**** C*******
Date: 2020-02-27 02:02:33
Rating: 5
Comment: Chris and Todd came and sat down with my family about replacing a sliding door and getting a dog door. They were both very polite and down to earth guys. They were both very knowledgeable about their company and the products. My family and I both were very pleased with their service and very excited to see the job once it is finished!! Also enjoyed the overall conversation with both of them!!
Name: M*** K
Date: 2020-02-23 01:56:22
Rating: 5
Comment: I am very impressed that within 30 minutes of leaving an email for an estimate I had Tom at my home within another hour. What other company does that? He was very thorough in explaining every detail that goes into a bath and kitchen remodel. I appreciated the fact that he gave me an introduction first to the company and all of their certifications. I look forward to the next step and progressing through this remodel. And the final results! I also have to mention I found the price quoted to be favorable for all the work I am having done. One last comment, I found Tom not only professional, but very personable.
Name: J**** L****
Date: 2020-02-06 17:37:31
Rating: 5
Comment: Jimmy Lyles Who works for Quality First Home Improvement was very knowledgeable on his roof project.. let me feel very comfortable and well informed on what I was doing by making A great choice on my Roof.
Name: R** B P*****
Date: 2020-02-03 20:48:19
Rating: 5
Comment: Your sales rep did a great job explaining everything I need to know. Has a great demeanor was a pleasant visit and I would recommend him to anybody I know. Even though I told him Im not ready for a 1 to 2 years he took the time to explain everything to me I appreciate that. When I get ready to go youll be at the top of my list.Thank you Ron & Graciela PhippsIf they come out the quality storage system before that time frame Ill pull the trigger 6 months later.
Name: P**** G*******
Date: 2020-02-01 17:35:31
Rating: 5
Comment: Darrel, Oleg did a great sales pitch and helped us order the right things. Travis Clay and Keenan did a great job with the crew getting our house coated and windows installed. All the crew was friendly and had a great attention to detail. We appreciate you all and our house feels like new. You all did great and we highly recommend you! .we will be having you back on our next project.
Name: C*****
Date: 2020-01-23 21:35:32
Rating: 5
Comment: Crew was friendly, efficient and answered all my questions. They were great about clean up, no nails and shingles left about. They even tied my patio cover in so it isn’t leaking anymore. The new roof looks great! Chris did a terrific job on the bid, worked with me so I got the roof I needed for a price a could afford. This company offers discounts veterans.
Name: c****** e******
Date: 2020-01-16 22:14:35
Rating: 5
Comment: After meeting with 2 other solar companies, I found the product offered by Quality First to be cutting edge technology at a great price. Not only was Scott experienced and knowledgable, he answered all my questions and made us feel comfortable with our decision. His technicians where prompt and professional. They also showed respect for our home and property and left everything tidy and clean. Overall our experience was amazing and painless. We would recommend you make Scott and Quality First, your final stop and be prepared to be impressed.
Name: T*** T*******
Date: 2020-01-09 07:07:51
Rating: 5
Comment: Don is an outstanding sales representative and Quality First is fortunate to have him on their team. This is a project that is really important to me and he made sure to listen to all of my concerns and provided answers to all of my questions. He helped me understand what a great company Quality First Home Improvement, Inc. could be for my roof project and I am excitedly looking forward to having my roof replaced by them very soon. I highly recommend Don as a company representative who displays the same quality integrity that his company stands for. I am very thankful and feel I am in good hands with Quality First!
Name: m**** f***
Date: 2019-11-22 05:05:06
Rating: 5
Comment: Getting windows from Quality First Home Improvement was easy, enjoyableInstallers arrived on time and got right to work. Had my neighbors out watching and they were also impressed. All debris was cleaned up and no trace of the old windows was left behind. The new ones are great. No cold comes through them. And the clarity is amazing. My heater only comes on once or twice in the night and rarely during the day. This is Fall in Nevada. I tell every one about my new windows. Thanks Quality First Home.
Name: S** A****
Date: 2019-11-20 23:41:43
Rating: 5
Comment: We had Gary come and give us an estimate on our exterior paint and talk about other future jobs. He was on time, friendly, and very educated on what is available and best suited for our needs. We appreciated his honesty and candor about things pertaining to our needs. I would recommend getting an estimate from this company based on our experience. Thank you for your time and explanation of what your company has to offer, Gary.
Name: J**** W*****
Date: 2019-11-09 06:09:00
Rating: 5
Comment: Jim did a great job introducing us to his company. He was very thorough in his presentation and answered our questions. He listened to our budget concerns as well as our concerns about the down payment. He was able to put a package together that met our need. In addition to the business side, Jim earned our business with his warm ness and his patience. He put both my wife and I at ease as he explained about the materials and the work that would needed. He made us laugh and reassured us he would be there. What made the sale was that Jim appreciated my wife and I. He made us feel important; that is the sign of a good representative of a company. We are very excited about getting a new roof and because of Jim, we are confident we will have a good experience with Quality.
Name: H**** O********
Date: 2019-10-31 14:14:46
Rating: 5
Comment: Aaron was a ton of help in determining our needs and options for a new roof. Not only did he present himself, and his company in a extremely professional manner. He made me feel confident in what I already knew and backed it up with unmatched expertise.He is a great resource of information and highly suggest that you work with him. He treated my wife, home, and myself with absolute respect and could not have asked for a better experience.
Name: A****** W*******
Date: 2019-10-29 15:53:11
Rating: 5
Comment: Quality first is the only company I will go to for my home improvement needs. I have used them to replace my roof and now my master bathroom. Everyone Ive worked with, from the sales reps to the install crew have been absolutely top notch. Im so happy with the way my bathroom looks and feel very comfortable in a bad storm with my new roof. I would recommend them to anyone for their home improvement needs Thank you Quality First!
Name: D***** T*******
Date: 2019-10-22 17:11:48
Rating: 5
Comment: Quality first remodeled my kitchen and we couldn’t be happier about the service communication and overall quality of workmanship. Arthur was great helping with finish choices and the installers were professional, clean and the work was completed on time.
Name: M S******
Date: 2019-08-10 08:41:08
Rating: 5
Comment: Review based on presentation and knowledge they gave thus far....5+stars for Jim and Greg. Great team! Very informative. Very detailed. Very professional. Ate the prices low? No.....Buy you get what you pay for. We believe in that. We are a very special circumstance and we’re not sure we’re going to be able to go with them on the finance end due to qualifying. And if not I still give them a five star review for the presentation the time they spend the quality of product and presentation. They have amazing financing options...if you qualify seems to be pretty simple but we are special circumstances. And at best I was very impressed with these gentlemen.... they never were pushy, they were very professional, they were very honest, as I, and when I left I didn’t feel like it was two hours. Definitely worth your time to get a quote. Call them before you make a decision!
Name: M****** S********
Date: 2019-07-09 15:38:17
Rating: 5
Comment: Gary came out yesterday to talk to use about our windows. What a wealth of information he provided! He explained in detail how new windows would help us to dramatically cool down our home, showed the quality of their window products, and how fabulous their warranties are.This is the second time we had Quality First come out, and although we have some quirky things happening that have prevented us from moving forward yet, we always feel very safe about working them on our upcoming projects. We feel that they are very trustworthy!We can’t wait to work with Gary to get our windows replaced!
Name: J*** D******
Date: 2019-06-22 00:10:45
Rating: 5
Comment: Although I havent made my decision yet, I was impressed with the informative presentation. After Daniel gave a quick inspection if my roof and measurements he worked out an estimate. I felt comfortable with the process and felt that I was dealing with a reputable company. My only reservation was Quality First was my first bid and I would like to get a few more quotes before making my decision. Thank you Daniel for spending the time to answer my questions.
Name: S****** S****
Date: 2019-06-11 00:04:58
Rating: 5
Comment: Don from quality first home improvement is a real professional and a very knowledgeable individual. He was prompt and on time. Deciding on a new roof purchase is an intimidating experience but Don was outgoing and very helpful. He answered all my questions, we went through a lot of material. He showed me all the services quality first home improvement had to offer. A new roof is very expensive, so its a lot to take in with so much information coming at you at once, told him I would need a couple days to think about everything and he was understanding. I would definitely recommend him to anybody who is in the market for a roofer.
Name: A***** P****
Date: 2019-06-08 18:42:07
Rating: 5
Comment: We were lucky enough to work with Jim from Quality First Home Inprovement while shopping companies for a new roof. He came to our home and did an excellent presentation that had us so impressed by both him and the company. He explained the process and products they use thoroughly. His passion for the company he works for and what he does was obvious. Jim found a way to work within our budget and just gave us all around amazing customer service. Not only was Jim great, but we received a follow up call after our estimate from the owner. He wanted to know how we felt about Jim, the presentation and asked what he could do to help us get our new roof. Needless to say we were even more impressed. We have definitely found the company we will be using for all our future home improvement needs
Name: S*** H*******
Date: 2019-06-05 02:27:16
Rating: 4
Comment: So I had Nick and Pete out for estimates on coating for stucco as well as windows, which were an add on. Nick fully explained Quality first and their standard of business, which is exceptional; fully explained the products offered down to ingredients as well as awesome warranties for their products AND fully explained pricing and cost. Both gentlemen know their business and support their business and the products and services offered. The only reason they didn’t receive 5 starts is they were both late to the 400 appointment time, which happens but is irritating. I did receive a “we might be late call” ahead of time which was nice. They didn’t try to sell me on items I did not want and stuck to items I know I will need. Highly recommend if your looking for quality and standards.
Name: P**** M******
Date: 2019-05-23 22:30:32
Rating: 5
Comment: Quality first is a Great company!!! An the representative Jim was very knowledgeable an friendly I am so excited to start working with him An their production crew!! Jim was very helpful an very kind in the end I had no question he walked me through everything!!! Their windows An Tex coat are very high quality.. I would recommend their company!! If they had more then 5 stars I would of rated them higher thank you Jim!!!!!!
Name: P**** B*****
Date: 2019-04-17 20:05:28
Rating: 5
Comment: Chris was great they gave me the price that I needed to complete my job there was no hard sale involved they understood when I wanted to be contacted and when I did not want to be contacted. The installers were true craftsman I have a 1931 Latin plaster house and they were very careful with it. I highly recommend this company for home improvements they may cost a little bit more than the next but theyre definitely worth it. However I have found their prices to be very competitive. Remember sometimes you do get what you pay for.
Name: M******* H***
Date: 2019-02-01 01:49:31
Rating: 5
Comment: I was in my front yard when Vincent cane by. He was friendly and professional. I did have some questions about my windows, and he did point out some issues that need to be addressed. The window he presented to me looked really nice. And nothing like Ive seen before.Going over his company and the reviews he directed me to checked out to be very impressive. I cant wait to be able to purchase his windows soon.I highly recommend quality first to improve your home for any remodel.
Name: I*** G*****
Date: 2018-10-26 23:41:52
Rating: 5
Comment: Love our new updated kitchen. Time wise they were right on time delivering. Our court side stone was beautiful!! Just love the marble look. Kudos and a big pat on the back to Arthur and his team at Quality First. They are local and they are great. Thank you all for turning our dream kitchen into a reality. Love my kitchen counters, island and bar area!!! Love my home, thank you!
Name: D******* W******
Date: 2018-06-11 22:32:22
Rating: 5
Comment: Hiring Quality First Improvement to texture coat my home with forever paint was the best decision that I could possibly make. My home sparkles with brilliance and is so much cooler for a much longer time than before, resulting in the advertised 20% reduction in electrical costs of air conditioning. I have hired them again to remodel my bathroom with a Jacuzzi bathtub. Very professional courteous staff through and through! Thank you!
Name: D**** L*** (***********
Date: 2015-01-20 19:31:18
Rating: 5
Comment: We used Quality First Home Improvement services to install solar panels. They came just in time and the installation process was fast and smooth. As they promised, they assign a project coordinator to oversee everything to make sure that all the process from start to finish will be done as it should.Kevin was so kind and answer all my questions regarding the power system and even show me how to operate everything. Now, I am starting to make my own electricity.I appreciate everything you have done for me.Thank you so much for the great experience. It was such a pleasure working with you.
Name: A***** L****
Date: 2023-12-08 21:09:42
Rating: 5
Comment: After Quality First completed my paint/dry rot repair last month, I found out I needed a roof (sooner than expected) and my skylight was cracked, and gutters rusted through. I loved the quality of the Painting job they did and the professionalism of the workers - there was no doubt Id have them do the rest of the exterior work!!So....Quality First also did my roof, gutters, and skylights this past week!!! The roof crew arrived punctually at 7am on Monday morning and had everything torn off and ready to start install in under 3 hours!!! It was so fast! With rain arriving Wednesday, I was hoping it would all be completed by the end of Tuesday - and to my amazement - they were done by the end of day Tuesday - with everything! They cleaned up the yard of any debris from the roof and it looked like theyd never been there - with the exception of my fabulous new cool roof, skylights, and gutters!!!They are even having a painter come back out to touch-up the spots where old walls/trim are exposed with the updates!Now I really do have a brand new house, and I didnt even have to move!!! Thank you Quality First - I look forward to my Patio cover early next year to complete the current work efforts!! :)